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Description: Responsible for accurately indexing and classifying incoming insurance documents into the appropriate systems/workflows. The role involves reviewing documents, identifying document types, capturing required metadata, and ensuring accurate routing for downstream processing. Key Responsibilities: - Review and index documents accurately as per process guidelines. - Validate document type, policy details, and required information. - Route documents to the appropriate queue/workflow. - Maintain accuracy, productivity, and TAT/SLA adherence. - Identify exceptions and escalate discrepancies as required. - Follow quality, compliance, and data security standards.