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View original posting on Kotak Mahindra Bank's career site ↗
Kotak Mahindra Bank—Sky Service Potential - RM-Sky Channel-Contact Centre Inbound
Noida, Uttar Pradesh, India~2-6 yrs experienceNon-TechFull-timePosted 31 Aug 2026
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Job description
Description: The CEC Officer – Inbound – Privy is responsible for delivering exceptional customer service through inbound calls, handling queries and requests related to Retail Liabilities and Credit Cards. The role demands a strong focus on customer satisfaction, quality communication, and adherence to service benchmarks. It also involves identifying opportunities for cross-selling banking products during customer interactions.