Firstsource Solutions—Senior Executive - Finance

Job description

Description: Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company is a global leader providing business process solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries. With a global footprint across US, UK, India, Philippines, Mexico, Romania, Turkey, Trinidad & Tobago, South Africa, and Australia, they ‘make it happen’ for their clients, solving their biggest challenges with hyper-focused, domain-centered teams and cutting-edge tech, data, and analytics. Firstsource’s inch-wide, mile-deep practitioners work collaboratively, leveraging UnBPO™ - their differentiated approach to reimagining traditional outsourcing - to deliver real-world, future-focused solutions that drive speed, scale, and smarter decision, turning transformation into tangible results for clients. Job Summary:The role focuses on end-to-end revenue management, including timely and accurate invoicing, contract compliance, and revenue reconciliation. It involves tracking SLA adherence, service credits, and revenue losses, while also managing accounts receivables and supporting audits by maintaining detailed invoicing records and follow-ups on collections. Key Roles and Responsibilities: - Revenue Management (Accounts Receivables)-Revenue management for the business – prepare invoices, close revenues, validate billing information monthly, Good understanding of the contracts related to the business, Ensure timely billing with accuracy, in line with contracts, Analyse data received from input sources and to check on compliance to contract and billing requirement, Conduct Audit on invoicing to see overall compliance against contractual agreement and SLA parameters measured and factored during every invoicing cycleReconciliation of revenues with accounting. - SLA Compliance-Tracking SLA compliance and impact of non-complianceTracking Service credits and its impact on businessKeeping Track of Revenue Loss. - Receivables & Debtors Confirmation-Maintaining a database of all inputs used in invoicing and being the SPOC for providing input for all statutory and internal audit requirementsTrack Receivables and unbilled revenue, Follow up with CRM’s for Collections. Required Skills and Qualifications: - Excellent written & verbal communication and articulation skills - Good analytical skills - Excel and PowerPoint proficiency - Basic understanding of business, levers and metrics would be an advantage ⚠️ Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.