NTT DATA—Software Development Specialist Advisor

Job description

Description: Job Title: Automation & Gen AI Specialist (Customer-Facing) Role Overview: We are seeking a dynamic and innovative Automation & Generative AI Specialist who can design, develop, and implement intelligent automation solutions while effectively engaging with customers through impactful presentations. This role blends technical expertise in AI/automation with strong communication and stakeholder management skills. Key Responsibilities: Automation & AI Development - Design and implement end-to-end automation solutions using RPA tools (UiPath, Automation Anywhere, Power Automate, etc.). - Develop and deploy Generative AI solutions using LLMs, prompt engineering, and AI frameworks. - Integrate AI models with enterprise systems, APIs, and workflows. - Identify automation opportunities to improve efficiency and reduce operational costs. - Monitor, optimize, and maintain automation pipelines and AI solutions. Generative AI Use Cases - Build AI-powered solutions such as: - Chatbots and virtual assistants - Document processing and summarization - Content generation tools - Intelligent decision-support systems - Work with data teams to curate datasets and fine-tune AI models. - Ensure ethical AI practices, data privacy, and compliance. Customer Engagement & Presentation - Conduct customer-facing presentations, demos, and workshops on AI and automation capabilities. - Translate technical concepts into business-friendly insights. - Create compelling POCs (Proof of Concepts) and solution demos tailored to client needs. - Collaborate with sales and pre-sales teams to support deal closures. - Act as a trusted advisor to clients on digital transformation initiatives. Stakeholder Collaboration - Work cross-functionally with product, engineering, and business teams. - Gather client requirements and convert them into scalable technical solutions. - Provide regular updates to stakeholders and leadership. Required Skills & Qualifications: Experience Required - 5–10 years of overall experience in Automation, RPA, and AI/Generative AI solutions - Minimum 2–3 years of hands-on experience in Generative AI / LLM-based solutions - Proven experience in customer-facing roles, pre-sales, or consulting environments - Demonstrated excellent communication and presentation skills, with the ability to articulate complex technical concepts to business stakeholders - Hands-on experience in delivering customer demos, POCs, and solution walkthroughs for AI and automation use cases - Prior experience in designing and delivering end-to-end automation solutions is highly preferred