Citi—Sr. Business Analyst- Business Execution-Investor Services

Job description

Description: Job Purpose We are seeking a highly motivated, proactive, and detail-oriented Business Execution Analyst / Associate with 4 to 5 years of experience to join our Investor Services Business Execution team within the Citi Services group. In this role, you will play a pivotal part in driving business execution, operational efficiency, and management reporting. You will collaborate closely with various cross-functional teams to support strategic decision-making, manage headcount and expense processes, perform market and competitor benchmarking, and prepare high-impact presentations for senior leadership. The ideal candidate is a "go-getter" who can wear multiple hats, adapt quickly to changing priorities, and deliver high-quality results under tight deadlines. Key Responsibilities 1. Business Execution & Operational Support - GOC Management: Support and facilitate the Global Organization Code (GOC) processes, ensuring alignment with organizational standards. - Headcount & Resource Management: Manage headcount and hiring requests submitted to the EMF (Expense Management Forum) and coordinate other hiring-related activities. - Organization Design: Assist in organizational design initiatives - Expense Reviews: Conduct regular expense reviews and financial tracking to identify cost-saving opportunities and ensure budget compliance. 2. Market Intelligence & Business Analysis - Coalition & Competitor Analysis: Perform detailed Coalition analysis and competitor benchmarking to assess market share, industry trends, and competitive positioning. - Pricing & Fee Schedules: Develop a strong familiarity with basic pricing concepts and fee schedule structures to support business execution and revenue optimization. - Product Life Cycle: Apply a solid understanding of the Product Life Cycle to support different business and product lines within the Citi Services group. 3. Management Reporting & Executive Presentations - EMT & MBR Support: Lead the preparation and consolidation of materials for Monthly Business Reviews (MBRs) and other Executive Management Team (EMT) level decks. - Proactive Needs Assessment: Proactively anticipate and understand management needs, collaborating with various functions across Investor Services to gather data and synthesize insights into polished, executive-ready presentations. 4. Data Analytics & Modeling - Data Modeling & Analysis: Leverage excellent data analysis and data modeling skills to interpret complex datasets, identify trends, and provide actionable business insights. - Tool Utilization: Utilize advanced productivity and collaboration tools, including SharePoint, MS Excel, and Citi Stylus/AI tools, to streamline workflows and automate reporting. Qualifications & Skillset Experience & Education - Experience: 4 to 5 years of professional experience in business execution, operations, management consulting, or business analysis within the Financial Services industry (experience in Investor Services or Securities Services is highly preferred). - Education: Bachelor’s degree in Business Administration, Finance, Economics, Information Systems, or a related field. Technical Skills - MS Office Suite (Must-Have): Hands-on, advanced proficiency in MS Excel (intermediate to advanced features, data modeling, formulas, and pivot tables) and MS PowerPoint (creating professional, executive-level presentations). - Collaboration Tools: Strong working knowledge of SharePoint for document management and collaboration. - AI & Productivity Tools: Familiarity with Citi Stylus / AI tools (or equivalent generative AI and productivity platforms) is highly advantageous. - Data Modeling: Proven ability to structure, model, and analyze data to solve complex business problems. Soft Skills & Competencies - Communication: Exceptional verbal and written communication skills, with the ability to present complex information clearly and concisely to senior stakeholders. - Stakeholder Management: Strong interpersonal and stakeholder management skills, with a proven track ability to collaborate effectively across diverse, cross-functional teams. - Adaptability & Agility: Ability to multi-task, prioritize effectively, and "wear different hats" in a fast-paced, dynamic environment. - Proactiveness & Learning Agility: Approachable, keen learner, and a self-starter who takes initiative and works independently with minimal supervision. - Teamwork & Ethics: A flexible team player who is open to feedback, collaborative, and maintains high ethical standards. - Execution Focus: Known for quick turnaround times and delivering high-quality outputs under pressure. •Working Environment: office setting, minimal travelling and working hours in the office may be required during projects. • Effort: minimal physical effort required. High levels of prolonged and intense concentration may be required in front of computer. ------------------------------------------------------ Job Family Group: Business Strategy, Management & Administration------------------------------------------------------ Job Family: Business Execution & Administration------------------------------------------------------ Time Type: ------------------------------------------------------ Most Relevant Skills Please see the requirements listed above.------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.