JPMorgan Chase—Senior Product Associate

Job description

Description: Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world’s most innovative financial organizations. As a Senior Product Associate in Consumer & Community Banking Product Team, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success. Job responsibilities - Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery - Lead requirement gathering through customer insights, stakeholder inputs, and analysis to define clear product outcomes. - Write high-quality user stories and acceptance criteria; maintain a prioritized backlog aligned to OKRs. - Apply strong product thinking to scope MVPs, manage trade-offs, and deliver iterative value. - Drive data-driven decisions using funnels, experiments, KPIs, and post-launch learnings. - Partner with cross-functional teams (engineering, design, analytics, operations, legal/compliance as needed) to deliver end-to-end features. - Operate effectively in Agile (ceremonies, sprint planning, refinement, release planning) and continuously improve team execution. - Run Discoveries on the features/initiatives and derive detailed document including the master story list with swag estimates Required qualifications, capabilities, and skills - 3+ years of experience or equivalent expertise in product management or a relevant domain area - Proficient knowledge of the product development life cycle - Demonstrated ability in requirements elicitation, user story writing, and backlog management. - Own e2e execution of initiatives/features from idea conception - implementation - taking it live - post live analysis - Able to run discoveries - Strong analytical mindset comfortable using data to identify opportunities, measure impact, and influence prioritization. - Proven track record of working with multiple stakeholders and aligning teams around shared outcomes. - Solid understanding of Agile methodology and delivering in cross-functional squads. - Excellent communication skills crisp documentation and strong collaboration. Preferred qualifications, capabilities, and skills - Experience in travel/e-commerce, air booking/shopping flows, payments, or marketplace platforms. - Familiarity with experimentation (A/B testing), product analytics tools, and customer journey mapping