JPMorgan Chase—Global Alternatives Account Onboarding & Lifecycle - Associate

Job description

Description: You are a strategic thinker passionate about driving solutions in “Global Alternative Account Onboarding & Data Analytics”. You have found the right team As Account Onboarding & Data Analyst within our “Global Alternatives Client Onboarding” team, you will be responsible for setting and improving our organizational objectives, and ensuring their consistent accomplishment. Job Responsibilities - Oversee end-to-end account set-up and ongoing maintenance for institutional clients and mutual funds - Manage lifecycle events including asset transitions, terminations, liquidations, and custodian changes - Serve as the primary point of contact for internal stakeholders across the account and fund lifecycle - Build strong stakeholder relationships and ensure client service needs are consistently met - Coordinate with internal teams and external clients to execute events smoothly and efficiently - Communicate updates, manage expectations, and resolve concerns to maintain operational continuity - Maintain accurate and current account documentation aligned to internal policies and standards - Ensure compliance with regulatory requirements and mandatory change-driven updates - Identify risks across account and fund events and implement mitigation strategies proactively - Improve processes and procedures through continuous evaluation and global best-practice collaboration - Prepare reporting and analyze lifecycle data to identify trends and improvement opportunities Required qualifications, capabilities and skills - Demonstrate outstanding accuracy and attention to detail - Apply strong awareness of business risk, controls, and compliance procedures - Manage competing priorities across immediate and short-term deliverables - Partner confidently with stakeholders at all levels to align priorities and deadlines - Respond quickly to requests and work flexibly under pressure to meet tight deadlines - Communicate clearly in writing and verbally to support effective client service delivery - Build strong relationships to drive collaboration across internal and external parties - Use Microsoft Excel, PowerPoint, Word, and Outlook at an intermediate to advanced level - Take ownership of issues and escalate appropriately to prevent service disruption Preferred qualifications, capabilities and skills - Hold a Bachelor’s degree in Commerce, Finance, or a related field - Bring experience in account management, fund management, client services, or a similar role - Demonstrate strong understanding of financial products, services, and fund operations - Work independently with minimal supervision while contributing effectively within a team environment - Solve problems proactively and apply strong attention to detail in execution - Leverage Asset Management, Investment Banking, or Wealth Management experience - Identify process improvements and implement changes using digital tooling (e.g., Python, Tableau, Alteryx)