Mahindra & Mahindra—Manager - XMart Business (Preowned Cars)

Job description

Description: Responsibilities & Key Deliverables Responsibilities & Key Deliverables - Leading RO exchange team to deliver on Exchange KPIs for assigned territory - Enhance New vehicle retail through exchange - Existing customer retention: Develop and execute strategies to retain existing customers through online, workshop and other means - Resale Value management: Protect & Enhance resale value for M&M products - Support planning and execution of BTL activities for exchange business through dealerships - Dealer capability building for exchange & pre-owned vehicle business - Dealer Satisfaction: Enhance M&M dealer profitability through Organized Pre-Owned vehicle business - Business Control - Develop exchange business policy, Claim audit policy and implementation - Develop various new IT Platforms/Tools for supporting Exchange Business - Liquidation: - - Manage liquidation of M&M capitalised, old stock and transit damage vehicles - Co-ordinate with external agencies to ensure best possible price realisation without compromising on TAT - Ensure end to end documentation with 100% compliance to M&M policies for transparent disposal of vehicles - Empanel and manage new vendors to auction/ scrap vehicles - Reconciliation of vendor payments Preferred Industries Automobile General Experience - 7-10 years of experience - MBA (Preferred) - Strong knowledge of automobile makes, models, valuations, and market trends - Analytical mindset with the ability to interpret data and make informed decisions - Proficiency in using digital sales platforms & tools - Ability to work independently and as part of a team