Mahindra & Mahindra—Zonal Sales Manager ILCV & Bus

Job description

Description: Responsibilities & Key Deliverables Responsible for generating revenues through achieving volume and market share of Light commercial vehicle business in assigned area of operation. To identify, explore and penetrate new areas to increase the sales and market share Ensure market share is maintained and progressively increased Market share. To monitor and provide direct the team increase and maintain customer satisfaction via service and spare parts availability. Responsible for vehicle and spares volume, market share, CSI, readiness for the new product launch, zonal profitability, CAPS score etc. Responsible for seeding of products in the right segment. Monitor and Guide the team for monthly sales planning and execution, pipeline management through implementation of effective sales process. Provide support on need basis to Marketing Heads and Head Product Sand M drive marketing plans that include brand specific caigns, events, new product launches etc in the region. Liaison with financial institutions, regional govt and STU team to drive customer engagement. Ensure Manpower and Processes for the Product Line at respective Dealerships. Channel Management: Responsible to develop new channel/dealers, identify areas and address issues to ensure continual accelerated performance of existing dealers Ensure development of secondary channel, guide channel partners for manpower/facilities/equipment optimization To plan and conduct various service support activities and guide dealerships for enhancing workshop profitability. Establish robust mechanism to review the sales performance visa- vis the targets. To drive the Volumes and Market growth by building the capability of the team, market intelligence through competition analysis, planning for technical based on the market feedback and managing the inventory. Improvement of the CSI/SSI scores through review mechanism by identifying the gaps in the deliverables vis-a-vis the customer expectations and inputs to bridge the gaps. To provide constant feedback on companys product performance and new product monitoring Preferred Industries Sales Education Qualification MBA; Bachelor of Engineering; MBA in Sales and Marketing General Experience 15 Years of exp Critical Experience System Generated Core Skills Capability Building Communication Skills Consultative Selling Service Orientation Customer Sensitivity Interpersonal Skills Channel Development Revenue Generation Market Share Analysis Market Penetration Territory Development Sales Planning Pipeline Management Sales Process Marketing Liasoning Customer Engagement Channel Management Issue Management Performance Management Dealer Management Developing Channel Partners Customer Support Service Support Profitability Management Credit Management System Design & Implement Identifying New Markets Strategic Planning Team Development Competitor Analysis Market Analysis Inventory Management Review Mechanism Understanding Customer Needs Product Planning System Generated Secondary Skills Market Intelligence Negotiation Product Knowledge & Application Team Management Territory Coverage Optimization