ZS Associates—Senior Salesforce Cloud Administrator

Job description

Description: ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, we transform ideas into impact by bringing together data, science, technology and human ingenuity to deliver better outcomes for all. Here you’ll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client-first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning, bold ideas, courage and passion to drive life-changing impact to ZS. What You’ll Do   - Manage end-to-end Salesforce deployments across development, QA, staging, and production environments in Agile/Scrum settings. - Implement and maintain CI/CD pipelines using tools like Jenkins, Bitbucket, and Git and TeamCity. - Utilize Salesforce DX (SFDX) CLI for source-driven development and metadata deployments. - Manage version control, branching strategies, and release cycles. - Handle sandbox provisioning, data seeding, and environment refreshes. - Define and implement DevOps processes and automation for improved deployment efficiency and quality. - Collaborate with developers, admins, testers, and release managers to ensure deployment readiness. - Maintain and manage backup strategies and rollback plans for Salesforce metadata and data. - Provide technical expertise in resolving deployment-related issues, and work with stakeholders to drive root cause analysis. - Ensure compliance with Salesforce security and governance standards. - Troubleshooting the application from Salesforce Admin. What You’ll Bring   - 3 to 6 years of hands-on experience with Salesforce Administration & DevOps, including release management, CI/CD, and environment management. - Strong understanding of SFDX CLI and source/metadata formats. - Working Experience with CI/CD tools like Copado, Jenkins, Bitbucket, Git. - Strong understanding of branching and deployment strategies (feature branching, Git Flow, etc.). - Understanding of DevSecOps – Static Application Security Testing (SonarQube or similar tool) - Salesforce Sandbox Management, including seeding and refresh strategy. - Salesforce Security model understanding profiles, permission sets, OWD, role hierarchy, and sharing settings. - com Certification (Administrator, Platform App Builder or Platform Developer I minimum). - Experience with declarative tools development: Flows, Reports & Dashboards. - Understanding of Apex, Visualforce, LWC, and JavaScript within the Salesforce platform. - Excellent communication and collaboration skills with cross-functional teams. - Strong troubleshooting and analytical skills - Fluency in English - Client-first mentality - Intense work ethic - Collaborative spirit and problem-solving approach Good-to-Have Skills: - Min 1 year Health Cloud Experience - Experience with Salesforce backup solutions (OwnBackup, Spanning, etc.). - Scripting languages like PowerShell, Python, or Bash for automation. - Experience in monitoring and alerting tools for Salesforce environments. - Platform Developer II or Architect certifications. - Experience with third-party Salesforce DevOps tools. - Knowledge of Salesforce limits and best practices to optimize performance on a scale. - Experience working with external systems via APIs and Salesforce integrations. - Exposure to Agile/Scrum ceremonies and tools (JIRA, Confluence). How you’ll grow: - Cross-functional skills development & custom learning pathways - Milestone training programs aligned to career progression opportunities - Internal mobility paths that empower growth via s-curves, individual contribution and role expansions Perks & Benefits: ZS offers a comprehensive total rewards package including health and well-being, financial planning, annual leave, personal growth and professional development. Our robust skills development programs, multiple career progression options and internal mobility paths and collaborative culture empowers you to thrive as an individual and global team member. Hybrid working model: We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections. Travel: Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures. Considering applying? At ZS, we honor the visible and invisible elements of our identities, personal experiences, and belief systems—the ones that comprise us as individuals, shape who we are, and make us unique. We believe your personal interests, identities, and desire to learn are integral to your success here. We are committed to building a team that reflects a broad variety of backgrounds, perspectives, and experiences. Learn more about our inclusion and belonging efforts and the networks ZS supports to assist our ZSers in cultivating community spaces and obtaining the resources they need to thrive. If you’re eager to grow, contribute, and bring your unique self to our work, we encourage you to apply. ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law. To complete your application: Candidates must possess or be able to obtain work authorization for their intended country of employment. An on-line application, including a full set of transcripts (official or unofficial), is required to be considered. NO AGENCY CALLS, PLEASE. Find Out More At: www.zs.com Responsibilities: What You’ll Do   - Manage end-to-end Salesforce deployments across development, QA, staging, and production environments in Agile/Scrum settings. - Implement and maintain CI/CD pipelines using tools like Jenkins, Bitbucket, and Git and TeamCity. - Utilize Salesforce DX (SFDX) CLI for source-driven development and metadata deployments. - Manage version control, branching strategies, and release cycles. - Handle sandbox provisioning, data seeding, and environment refreshes. - Define and implement DevOps processes and automation for improved deployment efficiency and quality. - Collaborate with developers, admins, testers, and release managers to ensure deployment readiness. - Maintain and manage backup strategies and rollback plans for Salesforce metadata and data. - Provide technical expertise in resolving deployment-related issues, and work with stakeholders to drive root cause analysis. - Ensure compliance with Salesforce security and governance standards. - Troubleshooting the application from Salesforce Admin. What You’ll Bring   - 3 to 6 years of hands-on experience with Salesforce Administration & DevOps, including release management, CI/CD, and environment management. - Strong understanding of SFDX CLI and source/metadata formats. - Working Experience with CI/CD tools like Copado, Jenkins, Bitbucket, Git. - Strong understanding of branching and deployment strategies (feature branching, Git Flow, etc.). - Understanding of DevSecOps – Static Application Security Testing (SonarQube or similar tool) - Salesforce Sandbox Management, including seeding and refresh strategy. - Salesforce Security model understanding profiles, permission sets, OWD, role hierarchy, and sharing settings. - com Certification (Administrator, Platform App Builder or Platform Developer I minimum). - Experience with declarative tools development: Flows, Reports & Dashboards. - Understanding of Apex, Visualforce, LWC, and JavaScript within the Salesforce platform. - Excellent communication and collaboration skills with cross-functional teams. - Strong troubleshooting and analytical skills - Fluency in English - Client-first mentality - Intense work ethic - Collaborative spirit and problem-solving approach Good-to-Have Skills: - Min 1 year Health Cloud Experience - Experience with Salesforce backup solutions (OwnBackup, Spanning, etc.). - Scripting languages like PowerShell, Python, or Bash for automation. - Experience in monitoring and alerting tools for Salesforce environments. - Platform Developer II or Architect certifications. - Experience with third-party Salesforce DevOps tools. - Knowledge of Salesforce limits and best practices to optimize performance on a scale. - Experience working with external systems via APIs and Salesforce integrations. - Exposure to Agile/Scrum ceremonies and tools (JIRA, Confluence).