IDFC FIRST Bank—Process Manager - Retail Operations RCC Recon

Job description

Description: Job Requirements Job Title: Process Manager - Retail Operations RCC Recon Department/Function: Retail Banking Operations Job Purpose We are looking for a Process Manager – Retail Operations RCC Recon to join our Recon, Compliance & Controls team. This role is responsible for overseeing daily reconciliation activities, monitoring compliance, and implementing control processes across retail banking transactions. The candidate will lead a team of processing specialists, ensuring optimal performance and accuracy, while coordinating with the compliance department to identify risks and enforce effective controls. Roles and Responsibilities - Supervise, mentor, and develop a team of processing specialists to ensure high performance and operational efficiency. - Oversee reconciliation processes across retail banking transactions, ensuring accuracy and timeliness. - Coordinate with the compliance department to identify potential risks and implement appropriate control measures. - Evaluate and enhance existing reconciliation and control processes to improve efficiency and accuracy. - Support continuous improvement initiatives within the unit. - Experience in reconciliation, compliance, or banking operations. - Strong understanding of reconciliation processes and compliance frameworks. - Proven team management and mentoring skills. - Excellent analytical and problem-solving abilities. - Attention to detail and commitment to accuracy. - Effective communication and coordination skills. - Ability to identify process gaps and drive improvements. Educational Qualifications: Graduation: Bachelor of Commerce (B.com) / Bachelor of Science (B.Sc) / Bachelor of Arts (BA) / Bachelor of Business & Insurance (BBI) / Bachelor of Management Studies (BMS) Post-Graduation: Master of Business Administration (MBA) / Master of Commerce (M.com) / Master of Arts (MA) Experience: 2 - 5 years of relevant experience