Honeywell—Sr IT Analyst - SAP Order Management (OM) Functional support lead.

Job description

Description: We are seeking an experienced SAP Order Management (OM) Functional Lead to act as the Honeywell SME and owner for SAP Order Management support services. This role will provide functional leadership, vendor governance, service oversight, and strategic direction for the SAP OM landscape while ensuring business continuity and operational excellence. The ideal candidate will have strong functional expertise in SAP Order Management and Order-to-Cash (O2C) processes, along with experience managing support vendors, driving service improvements, overseeing incident trends, and partnering with business stakeholders. While not responsible for day-to-day ticket resolution, the candidate should possess sufficient hands-on SAP knowledge to challenge solutions, guide troubleshooting efforts, and provide functional leadership.