KPMG—Associate Consultant

Job description

Description: The primary role of the Tech Support Engineer is to provide application and operational support for the internal OneOps platform ( Angular as FrontEnd and SharePoint as backend ), ensuring a seamless user experience across delivery teams. This role involves managing and resolving user support requests in a timely manner, maintaining platform reliability, and supporting day-to-day operations. The engineer will handle content updates across the platform, support data refresh activities, and collaborate with product and engineering teams to address issues and implement fixes. The role also includes monitoring system performance, adhering to governance standards, and contributing to continuous improvement of support processes to ensure a stable and scalable platform experience.