Mahindra & Mahindra—Manager - XMART Business

Job description

Description: Responsibilities & Key Deliverables - Leading RO exchange team to deliver on Exchange KPIs for assigned territory - Enhance New vehicle retail through exchange - Resale Value Study: conduct periodic RV studies for M&M and competition products across geographies to develop local market strategies - Resale Value management: Protect & Enhance resale value for M&M products - Support planning and execution of BTL activities for exchange business through dealerships - Dealer capability building for exchange & pre-owned vehicle business - Dealer Satisfaction: Enhance M&M dealer profitability through Organized Pre-Owned vehicle business - Business Control - Develop exchange business policy, Claim audit policy and implementation - Develop various new IT Platforms/Tools for supporting Exchange Business - Scrappage business: - Drive M&M's preparedness for EPR obligations through development of a scalable scrappage ecosystem across the Dealer network. - Ensure Channel Capability through training programs, SOP deployment, and stakeholder engagement across the network. - Manage Partner Ecosystem including DigiELV, Cero, and RVSFs to ensure seamless operation, regulatory compliance and continuous process improvement - Drive Business Performance by leveraging scrappage incentives, identifying growth opportunities, and driving scrappage-linked vehicle retail conversions-Monitor evolving scrappage and EPR regulations; ensure compliance through processes, controls and stakeholder alignment. Preferred Industries Automobile Education Qualification MBA (Preferred) General Experience - Strong knowledge of automobile makes, models, valuations, and market trends - Excellent communication and interpersonal skills - Analytical mindset with the ability to interpret data and make informed decisions - Proficiency in using digital sales platforms & tools - Ability to work independently and as part of a team Critical Experience