PhonePe—Associate Manager, Contract Management

Job description

Description: PhonePe Limited (Formerly PhonePe Private Limited) is a technology company that builds digital platforms for Payments, Digital Distribution Services and Financial Services. Headquartered in India, the PhonePe digital payments app was launched in 2016. As of April 2026, PhonePe has over 70 Crore life-till-date registered users and a digital payments acceptance network spread across over 5 Crore merchants. PhonePe’s products and services include Consumer Payments (including Digital Distribution Services), Merchant Payments, Lending and Insurance Distribution services, and New Platforms, which comprise Share.Market (stock broking and mutual funds distribution platform), and Indus Appstore (Android-based mobile app marketplace). Culture: At PhonePe, we go the extra mile to make sure you can bring your best self to work, Everyday!. And that starts with creating the right environment for you. We empower people and trust them to do the right thing. Here, you own your work from start to finish, right from day one. PhonePe-rs solve complex problems and execute quickly; often building frameworks from scratch. If you’re excited by the idea of building platforms that touch millions, ideating with some of the best minds in the country and executing on your dreams with purpose and speed, join us! Key Responsibilities - Manage the end-to-end contract lifecycle from intake, review and approvals to execution, repository management and renewals. - Manage day-to-day operations on the CLM platform, including workflows, metadata, repository, reporting and data quality. - Own and streamline contract execution processes, including e-signature, stamping and execution tracking. - Coordinate with Legal, Sales, Procurement, Finance, Compliance, Risk, InfoSec and other business stakeholders. - Ensure adherence to SLA/TAT, approval matrices, governance and regulatory requirements. - Perform/oversee contract abstraction, metadata validation and quality checks, including AI-extracted contract data. - Develop and improve SOPs, workflows, controls and automation to enhance efficiency. - Support CLM implementation, migration, enhancements and vendor management. - Prepare dashboards and reports on contract volumes, TAT, ageing, execution status and compliance. - Lead/mentor team members and drive operational excellence. Requirements - 3-6 years of experience in Contract Management, Legal Operations, CLM or related roles. - Experience in FinTech, Banking, Financial Services or another regulated industry preferred. - Hands-on experience with CLM tools such as SpotDraft, Volody, Icertis, Ironclad, DocuSign CLM, Sirion or similar. - Strong understanding of contract lifecycle and execution processes. - Excellent stakeholder management, communication and problem-solving skills. - Strong attention to detail, process orientation and ability to manage multiple priorities. - Legal qualification (LL.B./LL.M.) is preferred. Key Skills: Contract Management | CLM | Contract Execution | Legal Operations | CLM Tools | Contract Abstraction | Process Governance | Compliance | Automation | Stakeholder Management PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles) Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy Our inclusive culture promotes individual expression, creativity, innovation, and achievement and in turn helps us better understand and serve our customers. We see ourselves as a place for intellectual curiosity, ideas and debates, where diverse perspectives lead to deeper understanding and better quality results. PhonePe is an equal opportunity employer and is committed to treating all its employees and job applicants equally; regardless of gender, sexual preference, religion, race, color or disability. If you have a disability or special need that requires assistance or reasonable accommodation, during the application and hiring process, including support for the interview or onboarding process, please fill out this form. Read more about PhonePe on our blog. Life at PhonePe PhonePe in the news