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Description: - Knowledge of Property & Casualty Insurance (US P&C) is mandatory - Preference if have personal lines policy processing knowledge - Ensure adherence to process guidelines as per agreed quality standard on all SOPs - Ensure that the assigned targets are achieved as per agreed SLA - Ensure adherence to Company Policies and Procedures - Proficient in understanding and validating the insurance related documents - Should be flexible to work in a 24/7 environment