JPMorgan Chase—Product Delivery Manager (Vice President) - International onboarding

Job description

Description: Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation. As a Product Delivery Manager in the Digital & Design Client Onboarding space, you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way. Job responsibilities - Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination - Leads the completion of change management activities across functional partners and ensures adherence to the firm’s risk, controls, compliance, and regulatory requirements - Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners Required qualifications, capabilities, and skills - 5+ years of experience or equivalent expertise in product delivery or a relevant domain area - 5+ years of experience or equivalent expertise in Technical Program Management - Demonstrated ability to execute operational management and change readiness activities - Strong understanding of delivery, SDLC/PDLC processes and a proven track record of implementing continuous improvement processes - Experience in product or platform-wide release management, in addition to deployment processes and strategies - Stellar Communication and Reporting skills Preferred qualifications, capabilities, and skills - Proficient knowledge of the product development life cycle, design, and data analytics