PwC—IN · Senior Manager · CLM · RBS · TRS · Bangalore

Job description

Description: Line of Service Tax Industry/Sector Not Applicable Specialism Operations Management Level Senior Manager Job Description & Summary At PwC, our people in tax services focus on providing advice and guidance to clients on tax planning, compliance, and strategy. These individuals help businesses navigate complex tax regulations and optimise their tax positions. Those in international tax at PwC will provide advice and guidance to clients on structuring their global tax positions. Your work will involve analysing international tax laws and regulations to develop strategies that optimise tax efficiency and minimise risks for multinational businesses. Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us. At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. Job Description & Summary will be responsible for overseeing the end-to-end implementation of CLM solutions for our customers. This role involves managing project timelines, coordinating with cross-functional teams, ensuring customer satisfaction, and driving the successful deployment of CLM systems. The ideal candidate will have a strong background in project management, contract management, Source to Pay /Lead to Cash transformation, and software implementation Experience: 9 to 11 years’ experience in implementing Source to Pay or Contract Management technologies Location: Pune, Mumbai, Gurgaon, Delhi and Bangalore Responsibilities - Work with internal and external stakeholders to track pursuits - Engage with prospective and existing customers to understand their needs - Showcase product/solution concepts & offerings via presentations, demos and effective documentation - Knowhow of the different CLM technologies in the market to share perspectives with the client - Demonstrated experience in creating business case, industry specific decks, conducting client demos and support with proposal creation Project Management: - Lead and manage CLM implementation projects from initiation to completion. - Develop detailed project plans, including timelines, milestones, and resource allocation. - Monitor project progress and make adjustments as necessary to ensure successful completion. Customer Engagement: - Serve as the primary point of contact for customers during the implementation process. - Conduct regular status meetings with customers to provide updates and address any concerns. - Ensure customer requirements are accurately captured and met throughout the project. Team Coordination: - Coordinate with internal teams, including sales, product development, and support, to ensure seamless project execution. - Assign tasks to team members and monitor their progress. - Facilitate communication and collaboration among team members. Technical Implementation: - Oversee the configuration and customization of CLM software to meet customer needs. - Ensure data migration and integration with existing systems are performed accurately. - Conduct user training sessions and provide ongoing support to customers. Quality Assurance: - Implement best practices and standards for CLM implementations. - Conduct regular quality checks to ensure the solution meets customer expectations. - Address any issues or defects promptly to maintain project quality. Documentation and Reporting: - Maintain comprehensive project documentation, including project plans, status reports, and meeting minutes. - Provide regular updates to senior management on project status and performance. - Prepare post-implementation reports and conduct project reviews to identify areas for improvement. Mandatory skill sets - Excellent customer service and sales skills. - Experience in presales/sales/solution consulting - Strong verbal and written communication. - Excellent phone and presentation skills. *Preferred skill sets  - Excellent customer service and sales skills. Experience in presales/sales/solution consulting Strong verbal and written communication. Excellent phone and presentation skills. *Years of experience required  - 1-2 years of experience in the direct tax compliance and technology domain in a consulting firm/ industry *Education Qualification   - B.com graduates Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Bachelor Degree Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills Contract Lifecycle Management (CLM) Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Asset Location, Base Erosion and Profit Shifting (BEPS), Coaching and Feedback, Communication, Controlled Foreign Companies (Taxes), Corporate Tax Planning, Creativity, Customs Tariffs, Domestic Restructuring (Taxes), Embracing Change, Emotional Regulation, Empathy, Financial Accounting, Financial Advising, Financial Planning, Financial Risk Management, Foreign Tax Credit (FTC), Inclusion, Income Tax Provisions, Influence, Integrated Global Structuring {+ 41 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date July 7, 2026