IDFC FIRST Bank—Teller

Job description

Description: Job Requirements About the Role IDFC FIRST Bank is looking for a Teller to join its Retail Banking team at the Ratlam branch in Madhya Pradesh. This full-time position is focused on delivering exceptional customer service and handling day-to-day banking transactions. As a Teller, you will be the first point of contact for customers, responsible for ensuring smooth and efficient operations at the branch while promoting the bank’s products and services. Key Responsibilities - Greet and assist customers in a courteous and professional manner. - Process banking transactions such as deposits, withdrawals, and payments accurately and efficiently. - Maintain and balance cash drawers, ensuring accurate record-keeping of all transactions. - Promote and cross-sell bank products and services to customers. - Address customer inquiries and resolve complaints promptly and effectively. - Ensure compliance with all bank policies, procedures, and security protocols. - Collaborate with branch team members to meet branch goals and service standards. - Maintain a high level of attention to detail and accuracy in all tasks. - Support branch operations during peak hours. What We Are Looking For Education - Graduate in any discipline Experience - 0–4 years of experience in customer service or cash handling roles. - Prior experience in the banking or financial services industry is preferred. Skills and Attributes - Excellent communication and interpersonal skills. - Strong customer service orientation. - Ability to work effectively in a fast-paced and dynamic environment. - Basic proficiency in computer applications. - High level of accuracy and attention to detail. - Willingness to undergo background and credit checks. #LI-DNI