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Description: Area(s) of responsibility Salesforce Functional (Senior business analyst): Experience: 7 + years - Must have good understanding of Salesforce Sales and Service Cloud - Must have Automotive or Manufacturing domain experience - Should have good understanding of Dealer management and Order management related processes. - Should have good understanding of Salesforce, basic Salesforce Admin knowledge and its capabilities - Must have experience of requirement analysis and detailing, fit-gap analysis, functional design documentation - Must have experience in testing functionalities as per requirement - Must have experience in conducting UAT with business users and trainings - Should have good understanding of Sales and Service management process - Should be able to leads or conducts requirements management activities, ensuring that the impact of changes are well understood and approved by the appropriate stakeholders - Should be able to leads or conducts solution assessment and validation to ensure that functional and technical specifications meet the identified business needs - Should have good communication skill