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Description: Area(s) of responsibility - Primary knowledge of the Backup tools is mandatory (e.g. VEEAM, Commvault, PPDM, Cloud backup). - Secondary knowledge of the Storage is mandatory (e.g. NetApp, Dell Power etc.) - Good understanding of storage architecture/zoning/capacity management/migration/DR. - Expert in Veeam, Commvault backup architecture/flow including Storage Policy/Library/Media Agent/Upgrade/Failure-Troubleshooting etc. - Knowledge on various backup types such are Cloud backup, File/Server Backup, Exchange archival, BareMetal Backup, Database Backup, Virtual Host Backup, and system restores. - Resolution of backup/recovery service disruptions and implementation of preventative measures. - Identify & perform backup environment system tuning - Schedule management, Adhoc backup request execution, monitor all backups timely and able troubleshooting issue - Perform routine disaster recovery scenarios - Troubleshoot Replication errors - Maintain backup policies and standards - Maintain all equipment for backup environment to include servers, disk, and tape storage devices - Performs continuous research and audits to ensure continuous and high levels of performance, security and availability of network and operating systems and peripheral devices. - Vendor management - Provide all tier operational support of storage environments, maintaining ownership and a deep technical knowledge - Able to troubleshoot complex storage problems and provide cost effective, operationally supportable solutions that meet complex customer requirements and SLAs. - Good understanding of storage and SAN switches Must have detailed knowledge of RAID, SCSI, SAN, and NAS. Experience with iSCSI is a plus