Kotak Mahindra Bank—Product Manager-Fastag-B2C-Marketing Branches Operations

Job description

Description: Job Title: Product Manager – Strategy Location: Mumbai Business: Retail Banking Company: Kotak Mahindra Bank Ltd About the Role We are looking for dynamic and analytical minds to join our Retail Banking team as Product Manager – Strategy. This role is designed for individuals who thrive on solving complex business challenges and influencing key decisions that shape customer experience and business growth. As a Product Manager – Strategy, you will work across diverse product lines such as Personal Loans, Digital Payments, and Channel Management. While the specific product focus may evolve, the core responsibility remains strategic: driving initiatives that align with organizational goals and enhance customer value propositions (CVP). Key Responsibilities - Provide strategic inputs to improve customer reach and engagement across retail banking products. - Develop solutions for channel-specific challenges, ensuring efficiency and scalability. - Navigate regulatory and compliance requirements, ensuring adherence while enabling innovation. - Recommend enhancements to CVP to strengthen competitive positioning. - Identify and course-correct misalignments between departmental and organizational strategies. - Collaborate with cross-functional teams to implement strategic initiatives and monitor outcomes. - Prior exposure to retail banking, fintech, or entrepreneurial projects. - Strong proficiency in MS Office tools, with ability to perform data analysis and visualization. - Understanding of regulatory frameworks and compliance in financial services. - Excellent problem-solving, communication, and stakeholder management skills. - Legacy of Trust & Innovation: Kotak Mahindra Bank is one of India’s leading financial institutions, known for its customer-centric approach and innovative solutions. - Impactful Work: Your ideas and strategies will directly influence how millions of customers experience banking. - Learning & Growth: We invest in talent through structured learning programs, mentorship, and exposure to cutting-edge projects in retail banking and fintech. - Culture of Collaboration: Work with passionate professionals in an environment that values integrity, agility, and excellence. - Future-Ready Organization: Be part of a bank that is shaping the future of digital banking and financial inclusion in India. - Leadership That Inspires: The leaders hiring for these roles began their careers as Management Trainees from top campuses and have stayed with Kotak for over two decades—testament to the growth opportunities and long-term career paths we offer. Preferred Skills & Experience Why Kotak Mahindra Bank? Who Should Apply? If you are a PGDM final-year student with a passion for strategy, innovation, and shaping the future of retail banking, we want to meet you!