Microsoft—Project Manager

Job description

Description: Overview Microsoft Industry Solutions is a global organization hosting over 7,000 strategic sellers, industry and security experts, elite engineers, world-class data scientists and architects, consultants, and delivery specialists. Together with our partners, we help Microsoft’s most strategic customers worldwide to address their specific challenges and provide comprehensive and industry-specific solutions that meet their unique needs. Our organization is at the forefront of innovation, driving value across the entirety of the customers’ digital and AI transformation journey through repeatable and customized cutting-edge solutions powered by Microsoft Cloud and AI. We take pride in embodying Microsoft's mission of empowerment, promoting a growth mindset, inspiring excellence, and fostering a culture of inclusivity where everyone is encouraged to share their unique perspectives and be their authentic selves. By joining our team, you will have the opportunity to contribute to global Microsoft consulting projects. We are looking for project managers with a passion for operational excellence to drive our cloud consumption goals and maximize our customers’ digital transformation outcomes. The PMO Project Manager will be part of the Business Excellence - Operations organization. They will be aligned and accountable to an ISD (Industry Solutions Delivery) Area Project Manager supporting the project delivery lifecycle for the ISD engagements within the Area. The role will support the delivery management roles delivering engagements to our customers, helping maximize their customer facing time by providing direct support and coordination. The PMO Project Manager will be involved in delivery management aspects such as methodologies, tools, processes, financials, staffing, and operations towards ensuring the engagements are set up for success and flawless/agile execution. The role will also provide ongoing delivery management/operational support for multiple engagements. Are you ready to join us and create the future? Come as you are, do what you love—start your journey with us today! Responsibilities Work with the Area Project Manager to deliver engagements within an assigned Area. Responsible for endtoend project financials, drive key performance metrics, proactively manage risks and issues with financials—including recovery actions—and ensure strong quality and changes required throughout delivery Responsible for improving process adherence, project hygiene, timely reporting, and maximizing customer satisfaction. Validate Engagement/Project Setup/Staffing, Initiation Schedule, Issue/Risk updates from Sales to Delivery, create project structure/base financial plan. Support resource management for the engagement. Setup consumption tracking, initiate/confirm Subcontractor engagement setup, support recommended Security practices, Issue/Risk management, track/report status, update project forecast, record/approve time/expenses. Initiate/complete project closure, reconcile project budget, capture lessons learned. Support Area Project Manager on managing escalations around staffing and billing processes related to delivery. Competencies: Risk & Issue Management: Risk identification, prioritization, mitigation, and proactive issue resolution PMO Governance & Compliance: Ensure adherence to PMO standards, controls, and delivery frameworks Quality Management: Project hygiene, quality assurance, and continuous improvement Resource & Capacity Management: Resource planning, utilization tracking, and dependency alignment Reporting & Analytics: Executive dashboards, KPIs, and datadriven insights Change & Dependency Management: Structured change control and crossproject coordination for solving any issues on project. Leadership: Assist the Delivery Management roles effectively across the Initiation, Planning, Monitoring & Controlling and Closure phases of a project, towards ensuring delivery is set up for success aligning with the customer expectations. Help track project financials, monitor expenses, and ensure resources are used efficiently. Communication: Effective communication skills. Establish/conduct regular cadence with the PMO Process Lead and the Area Project Manager. Help raise issues needing attention around project hygiene, staffing, quality, risks, and issues. Qualifications Bachelor's Degree in related field AND 3+ years' experience in project management. OR equivalent experience. Business Impact  Support Area Project Manager to increase the Area Project Manager bandwidth resulting in streamlined delivery process, predictable outcomes, focus on customer issues. Escalates issues to Area Project Manager. Adheres to quality assurance standards. Leverages standard tools as directed to align with engagement hygiene standards. Learn about the products and services of Microsoft's Cloud and Support businesses and share learnings with others as appropriate. Additional or Preferred Qualifications Active PMP/CAPM certification Familiarity with Azure Dev Ops Exposure to LLM and agentic AI This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.