Bosch—SAP Project Manager

Job description

Description: Bosch Global Software Technologies Private Limited is a 100% owned subsidiary of Robert Bosch GmbH, one of the world's leading global supplier of technology and services, offering end-to-end Engineering, IT and Business Solutions. With over 27,000+ associates, it’s the largest software development center of Bosch, outside Germany, indicating that it is the Technology Powerhouse of Bosch in India with a global footprint and presence in the US, Europe and the Asia Pacific region. Roles & Responsibilities : Minimum of 10+ years of formal education. - 8–10 years of experience in SAP Project Management, covering implementation, migration, and application support (AMS) engagements. - Strong verbal and written communication skills in English; knowledge of Hindi will be an added advantage. - Proven experience in SAP support projects, with the ability to work under pressure, meet tight deadlines, and deliver high-quality customer service. - Ability to work independently, take ownership of assignments, and ensure timely completion in line with standard practices and organizational guidelines. Mandatory / Preferred Skills: Core Competencies & General Skills - Hands-on project management experience in SAP S/4HANA, with specialization in at least one SAP module. - Strong hands-on understanding of SAP S/4HANA architecture and support landscape, including system operations, performance monitoring, and issue resolution - Strong stakeholder management skills, with the ability to engage effectively with business users and senior leadership. - Experience in managing incident, problem, and change management processes in line with ITIL standards, ensuring strict SLA and KPI adherence. - Proficiency in handling end-to-end AMS support activities, including root cause analysis, defect resolution, and continuous improvement initiatives. - Ability to estimate Project/CR technical effort, timelines, and dependencies for change requests and enhancements - Demonstrated ability to lead teams, track progress, and provide structured and periodic updates to customers. - Capability to understand business challenges and translate them into SAP solutions, ensuring timely issue resolution. - Experience in conducting requirement-gathering workshops for change requests and managing their implementation lifecycle. - Flexibility to provide extended support during critical situations, including weekends for high-priority issues, system restarts, or patch upgrades. - Proactive mindset to identify opportunities for optimization in existing integrations and recommend multiple solution approaches. - Strong understanding of SAP project lifecycle phases including development, testing (unit, integration, functional), go-live, and post-go-live support. - Ability to manage business user expectations and deliver consistent support services. - Experience supporting rollout projects and post go-live production support across plants. - At least one end-to-end SAP implementation experience, including migration and cutover activities. Technical Skills Mandatory / Preferred Skills: - Strong understanding of SAP S/4HANA and AMS support landscape. - Expertise in at least one core SAP module (MM/SD/FI/PP/EWM) with cross-module integration knowledge. - Experience in incident, problem, and change management with SLA adherence. - Knowledge of SAP integrations (IDOC, RFC, interfaces with non-SAP systems). - Familiarity with SAP Fiori, output management, and basic configurations. - Exposure to batch management, inventory, and procurement processes. - Experience in transport management, release cycles, and system upgrades. - Working knowledge of Solution Manager / ServiceNow / ticketing tools. - Understanding of custom developments, testing cycles, and deployment support. - Ability to perform root cause analysis, fit-gap analysis, and solution optimization. Preferred Skills : Certification in SAP: SAP Activate Project Manager Others: - Facilitate workshops to gather and validate business requirements, identify gaps, and propose effective solutions. - Perform detailed analysis of complex business requirements and translate them into SAP system solutions. - Conduct fit-gap analysis and recommend optimized SAP processes, including necessary enhancements. - Prepare effort estimations, cost projections, and implementation timelines. - Lead and coordinate both functional and technical teams to ensure seamless delivery. - Ensure compliance with project management standards, quality benchmarks, and customer expectations. - Drive continuous improvement by identifying automation and optimization opportunities within the AMS landscape.