Genpact—Consultant - Industry Advisory 4B

Job description

Description: Consultant- Industry Advisory Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook. Job Description Role Purpose The Advisory Excellence Analyst supports the Advisory Excellence Team Lead in managing the organization’s knowledge, methodologies, standards, data sets, and reusable intellectual capital. The role is focused on execution, coordination, documentation, quality control, and continuous maintenance of the Advisory Excellence ecosystem. The Analyst works closely with advisory teams and subject-matter experts to ensure that knowledge and assets are captured, standardized, maintained, and easily accessible. Core Responsibilities 1. Knowledge Management · Support the day-to-day management of the Knowledge Management repository. · Organize, categorize, tag, and maintain knowledge assets in line with established standards. · Conduct regular reviews to identify outdated, duplicate, incomplete, or missing content. · Coordinate content updates with relevant subject-matter experts and owners. · Maintain version control, metadata, and documentation standards. · Support improvements to repository structure, searchability, and user experience. 2. Golden Data Sets · Support the creation, maintenance, and quality checks of Golden Data Sets. · Collect and consolidate data from approved sources. · Perform data validation, reconciliation, and basic quality checks. · Maintain data dictionaries, source information, ownership details, and refresh schedules. · Flag data discrepancies and coordinate resolution with relevant stakeholders. · Ensure approved data sets are properly documented and accessible to authorized users. 3. Methodology, Templates & Deliverables · Support the development and maintenance of standardized methodologies, frameworks, templates, and advisory deliverables. · Review existing materials for consistency with agreed standards. · Identify recurring variations, gaps, or opportunities for standardization. · Maintain a central library of approved templates and tools. · Support the rollout and communication of updated methodologies and templates. 4. SOPs, Playbooks & Quality Standards · Support the maintenance of SOPs, playbooks, guidelines, and quality standards. · Coordinate periodic reviews and updates with process owners. · Track document ownership, review dates, approvals, and version history. · Conduct basic quality checks against established documentation standards. · Maintain governance trackers and follow up on outstanding actions. 5. Organization Charts & Capability Documentation · Maintain current organization charts, capability maps, expertise directories, and related documentation. · Coordinate updates with relevant team and functional leads. · Ensure changes are accurately reflected in central repositories. · Support the development and maintenance of capability inventories and skills documentation. · Help identify gaps or inconsistencies in organizational and capability information. 6. Reusable Assets & Best Practices · Identify and capture reusable assets, best practices, case studies, lessons learned, tools, and accelerators from advisory teams. · Support the review, formatting, categorization, and publication of reusable materials. · Maintain a structured library of approved assets. · Track asset usage and gather feedback to improve relevance and usability. · Support the identification of opportunities to convert project outputs into reusable intellectual capital. 7. Thought Leadership Support · Support the Advisory Excellence Team Lead and subject-matter experts in developing thought leadership and knowledge content. · Conduct research and gather relevant internal and external insights. · Support content development, formatting, fact-checking, and quality reviews. · Maintain a calendar and tracker for thought leadership publications and knowledge initiatives. Coordination & Stakeholder Management · Work closely with advisory teams, subject-matter experts, and process owners to gather and maintain information. · Coordinate reviews, approvals, updates, and publishing of knowledge assets. · Follow up with stakeholders to ensure agreed actions and content updates are completed on time. · Support knowledge-sharing sessions, communities of practice, and internal communications. · Act as a reliable point of coordination for day-to-day Advisory Excellence activities. Key Deliverables · Accurate and well-organized Knowledge Management repository. · Updated and quality-checked Golden Data Sets. · Current and standardized templates, methodologies, and deliverables. · Up-to-date SOPs, playbooks, and quality documentation. · Accurate organization charts and capability documentation. · Curated and searchable library of reusable assets and best practices. · Updated knowledge and thought leadership trackers. · Regular reporting on content updates, governance activities, and outstanding actions. Candidate Profile Experience · 1–3 years of experience in consulting, advisory, professional services, business operations, knowledge management, research, PMO, or a related environment. · Experience working with structured information, documentation, data, or business processes. · Exposure to developing or maintaining reports, presentations, templates, process documentation, or knowledge repositories is desirable. · Experience working with multiple stakeholders and managing deadlines is preferred. Skills & Capabilities · Strong organizational and documentation skills. · Excellent attention to detail and commitment to accuracy. · Good analytical and problem-solving capabilities. · Ability to structure and synthesize information from multiple sources. · Strong written and verbal communication skills. · Proficiency in Microsoft Office, particularly PowerPoint, Excel, and Word. · Familiarity with collaboration and knowledge-management platforms is desirable. · Ability to manage multiple priorities and work to defined timelines. · Comfortable working with structured data and performing basic data-quality checks. Additional Information · This is a full-time, permanent role. · This role is located in India. · This role follows a hybrid working model, blending home-based work with a minimum of 4 day per quarter in the office (to be confirmed based on primary location and business need). Flexibility may be required in line with business needs. Qualifications Bachelors - Business Administration, Bachelors - Economics, Bachelors - Finance, Masters - Business Administration, Masters - Business Analytics Certifications Certified Business Analysis Professional (CBAP) - UpgradUpgrad, ITIL 4 Foundation Certificate in IT Service Management - SkillsoftSkillsoft, Microsoft Certified: Power BI Data Analyst Associate - MicrosoftMicrosoft, PRINCE2 Practitioner - PeopleCraftPeopleCraft, Project Management Professional (PMP) - Virtual Learning Academy (VLA)Virtual Learning Academy (VLA) Required Skills Advisory Services, Artificial Intelligence (AI), Client Relations, Cloud Computing, Critical Thinking, Data Analytics, Databricks Platform, Executive Presence, Generative AI, Insurance, Legacy Modernization, Microsoft Power Apps, Microsoft Power Business Intelligence (PBI), Program Management, Property & Casualty Insurance, Snowflake (Platform), Storytelling, Transformation Strategy, Visualizations Language English (Required) Language Proficiency - Proficient - C2 Additional Job Location - Job Type Regular Master Skill List - Industry Advisory Remote Type - Hybrid Work Shift - Any (India) Why join Genpact? • Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter • Make an impact – Help global enterprises solve business challenges that matter • Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead • Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day • Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.