EXL—Manager

Job description

Description: - Drive the project from developing clear understanding & validation of all the estimates (Schedule, Cost, Resources, Budget & Scope) analyse variance tracking and managing resources effectively. - Lead projects that may consist of multiple Agile teams and require integration with other activities outside the scope of the Agile teams by: - Using good judgment and skill to develop a project management approach that is suitable for planning and managing the effort. - Play a consultative role to put in place the appropriate people, process and tools, to improve team efficiency and effectiveness - Facilitate agile ceremonies (meetings, stand-ups, sprint planning, retrospectives) - Have a variety of workshop exercises ready that fosters team improvements, easier decision making and overall group alignment - Facilitate trouble-shooting meetings between cross functional teams - Work with management team to enable agile work styles - Record, track and monitor timelines and track the team’s delivery (performance) - Strong JIRA or similar tool knowledge is a plus - setting up a workflow process and ensuring workflow or tools are provided for pre-development work - Prior experience with SCRUM/Agile methodologies with enterprise-level application development projects. PMI-ACP, CSM. - Configure and regularly update confluence - Coaching members of the team as needed to optimize the efficiency of the project team - Achieve the project goals within designated project constraints - Effectively works through conflict and de-escalates difficult situations. Diplomatically navigates complex and controversial discussion Requirements: Education Requirements - Graduate / Postgraduate in any stream - PMP, ACP certification (preferred) Work Experience Requirements - 9-12 years progressive management experience, including management of major projects, in a large operating environment - 2-3 years prior projects experience within the BPO Transition environment & TPA Platform - Ability to prioritise multiple projects and assignments - Key Attributes and Skills Desired - Good to have valid US & UK visa. - Location: As per requirement Responsibilities: - Drive the project from developing clear understanding & validation of all the estimates (Schedule, Cost, Resources, Budget & Scope) analyse variance tracking and managing resources effectively. - Lead projects that may consist of multiple Agile teams and require integration with other activities outside the scope of the Agile teams by: - Using good judgment and skill to develop a project management approach that is suitable for planning and managing the effort. - Play a consultative role to put in place the appropriate people, process and tools, to improve team efficiency and effectiveness - Facilitate agile ceremonies (meetings, stand-ups, sprint planning, retrospectives) - Have a variety of workshop exercises ready that fosters team improvements, easier decision making and overall group alignment - Facilitate trouble-shooting meetings between cross functional teams - Work with management team to enable agile work styles - Record, track and monitor timelines and track the team’s delivery (performance) - Strong JIRA or similar tool knowledge is a plus - setting up a workflow process and ensuring workflow or tools are provided for pre-development work - Prior experience with SCRUM/Agile methodologies with enterprise-level application development projects. PMI-ACP, CSM. - Configure and regularly update confluence - Coaching members of the team as needed to optimize the efficiency of the project team - Achieve the project goals within designated project constraints - Effectively works through conflict and de-escalates difficult situations. Diplomatically navigates complex and controversial discussion