Nokia—Senior Technical Writer

Job description

Description: As a Senior Technical Writer the individual designs, plans, coordinates, writes, and illustrates technical documentation and user guides for R&D product and system programs. The role involves planning, developing, writing, and editing operational and maintenance information related to products, systems, and solutions. These materials are published as web-based documentation for both internal and external users and may include Graphical User Interfaces (GUIs) and various forms of multimedia content. Requirements: You Have: - Bachelor's degree with 10 + years of experience in technical documentation, preferably in the Optical Networking or Telecommunications domain. - Proven expertise in structured writing principles, the Software Development Life Cycle (SDLC), and the Documentation Development Life Cycle (DDLC). - Strong proficiency in XML authoring tools (e.g., Arbortext or Oxygen) and graphic tools (e.g., SnagIt, CorelDraw). - Hands-on experience with API documentation, including integration into customer-facing technical content. - Familiarity with Agile methodology and DevOps practices, including working knowledge of Jira and Confluence. It would be nice if you also had: - Familiarity with Agile methodology and DevOps practices, including working knowledge of Jira and Confluence. - Working knowledge of basic UNIX and scripting for interacting with development/test environments. - Experience with single-sourcing strategies and content management systems for scalable content development. - Excellent written and verbal communication skills, with proven ability to independently manage documentation schedules and deliverables Responsibilities: - Design and develop high-quality, customer-oriented technical documentation for complex optical networking products, aligning with SDLC, DDLC, and structured writing principles. - Independently manage documentation schedules and deliverables, ensuring timely releases that align with product development timelines. - Collaborate closely with cross-functional teams including PLM, R&D, and Test to gather accurate technical information for documentation. - Develop and maintain API documentation and integrate content into web-based publications using tools like Arbortext, Oxygen XML, and graphic editors (e.g., SnagIt, CorelDraw). - Leverage Agile methodologies and DevOps practices to align documentation workflows with continuous software delivery cycles. - Utilize defect-tracking and content management systems (e.g., Jira, Confluence) to manage content lifecycle, reviews, and updates. - Create single-sourced, reusable content within a structured content management environment to ensure consistency and scalability. - Continuously improve documentation quality and usability, applying expert product knowledge and adhering to corporate standards and quality benchmarks.