IDFC FIRST Bank—State Head-Suvidha

Job description

Description: Job Requirements Role/ Job Title: State Head – Suvidha LAP Function/ Department: Sales Job Purpose: The role entails scaling up the business for lending in the state by developing strategies to expand the existing products, channels, segments and customer base by delivering banking needs to the customers in the most cost efficient and technology effective manner. It includes building up teams, systems, process and culture amenable to the scale and consistency of delivery. Role will closely collaborate with Retail team - Product Head, Operations, Sales, IT, Credit, BIU for same. This role encapsulates the responsibility of providing a seamless and fulfilling customer experience. Roles & Responsibilities: - Lead the State business across Suvidha LAP loan to expand revenue per existing customer. - Guide distribution of X-sell products ensuring volume scale-up as per the defined targets. - Partner with the Digital Marketing team to increase customer penetration via digital medium. - Build and nurture strategic partnerships across key dealers, OEMs, channel/product partners etc. to increase the penetration of entire portfolio. - Improve the performance & quality of portfolio through regular monitoring and providing recommendations for course correction to the Product and sales teams - Guide the Product team in 2 Wheeler Loan category to provide differentiated offerings and drive business growth. - Work with business analytics team to identify potential for cross sell. Education Qualification: Graduation: Bachelors in Technology / Maths / Commerce / Arts / Science / Biology / Business / Computers / Engineering / Management. Post-graduation: MBA, PGDM Experience: 5+ years of relevant experience Skills: sales strategy development, loan product management, team leadership, portfolio performance monitoring, cross-selling, digital marketing, stakeholder management, revenue growth, branch operations, sales funnel management, channel management, crm utilization, personal branding, problem solving, learning agility, financial analysis, customer acquisition strategy, retail banking, regulatory compliance, developing people, data interpretation, communication & influence, customer relationship, market penetration, negotiation skills, product management, customer experience management, sales target tracking & reporting, digital literacy, market analysis