EY—Fast-Manager

Job description

Description: At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Job Description: Conversion SME (Manager) Position Title: Manager – Conversion Subject Matter Expert (Life Insurance & Annuities Policy Administration Transformation) Function: Insurance Location: Bangalore / Chennai / Coimbatore / Kochi / Kolkata / Noida /Hyderabad / Pune / Trivandrum Role Summary The Conversion SME will own the end-to-end data and policy conversion strategy for a Life & Annuities policy administration system transformation (e.g., legacy platform to FAST/Majesco/OIPA/FINEOS target). This role bridges business, actuarial, and technical teams to ensure accurate, compliant, and auditable migration of in-force policy data, values, and transaction history from source to target systems. Key Roles & Responsibilities Conversion Strategy & Governance - Define the end-to-end conversion approach: crosswalk methodology, data mapping standards, tolerance thresholds, and reconciliation framework between legacy and target platforms. - Own the conversion playbook — cutover strategy (big-bang vs. phased/wave-based), fallback/rollback plans, and freeze-period governance. - Establish data lineage documentation and version-controlled mapping specs for audit and regulatory traceability. Business & Technical Bridge - Translate legacy policy administration rules (billing, values, riders, beneficiaries, agent/commission structures) into target system configuration requirements. - Partner with actuarial, IT, and QA teams to validate converted policy values (cash value, reserves, death benefit, surrender values) against source-of-truth calculations. - Lead root-cause analysis on conversion breaks/exceptions and drive remediation with configuration or ETL teams. Data Mapping & Rules Definition - Author functional specifications for field-level, transaction-level, and history conversion (policy, billing, claims-in-progress, agent/commission, correspondence). - Define exception handling rules for non-standard policies, riders, or legacy product variants that don't map cleanly to the target chart of accounts/product model. - Validate mapping specs with source system SMEs and target platform configuration leads. Testing & Reconciliation - Design and oversee conversion test cycles (mock conversions, parallel runs, dress rehearsals) and define pass/fail acceptance criteria. - Own policy-level and aggregate-level reconciliation reporting (financial tie-outs, record counts, value tolerances) presented to governance/steering forums. - Sign off on conversion readiness gates ahead of each cutover wave. Team & Stakeholder Management - Lead and mentor a pod of conversion analysts/testers (onshore/offshore); manage workload, quality, and delivery timelines. - Act as primary conversion point of contact for client business owners, actuarial, compliance, and IT conversion teams. - Present conversion status, risk, and exception dashboards to steering committee/PMO. Compliance & Risk - Ensure conversion approach aligns with regulatory requirements (state filings, policyholder notification rules, NAIC/IFRS 17 where applicable). - Maintain audit trail documentation sufficient for internal audit and regulatory examination. Must-Have Skills Category Requirement Domain 9 Platform Hands-on conversion experience on at least one target PAS: FAST, Majesco, OIPA, FINEOS, or equivalent legacy modernization platform Conversion-specific Prior experience in at least one full PAS conversion/migration cycle — mapping, mock conversions, parallel testing, cutover Data Strong SQL skills; experience with data mapping/ETL concepts; policy value reconciliation (cash value, reserves, COI, fund values for annuities) Documentation Ability to write field-level functional specs, mapping documents, and test scripts to consulting-grade standards Delivery Experience managing a pod, sprint/wave-based delivery, and reporting into a governance/PMO structure Regulatory Familiarity with state insurance regulations, policyholder notification requirements, and IFRS 17/statutory reporting impacts on conversion Preferred Skills - Prior Big 4/IT Service Company or systems integrator consulting background - Experience with both Life and Annuities product lines (not just one) - Exposure to agile delivery frameworks (Scrum/SAFe) in a conversion pod context - Group Benefits conversion exposure (cross-domain flexibility) - Vendor-side experience (e.g., having worked at a FAST/Majesco/FINEOS implementation partner) Credentials/Certifications (Preferred, Not Mandatory) - LOMA certifications relevant to conversion/operations - CSPO® / PMP® / Prosci (change management) for delivery-side credibility - Platform-specific certifications (FAST, Majesco, FINEOS) where available EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.