WNS Global Services—Lead Associate - Accounts Receivable & RTR (Thane) US Shifts (WFO)

Job description

Description: WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence – WNS’ core differentiator – with AI-powered platforms and analytics to help businesses innovate, scale, adapt and build resilience in a world defined by disruption.Our purpose is clear: to enable lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes and a differentiated impact. With three global headquarters across four continents, operations in 13 countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful, measurable impact. Position Summary Position as a container-terminal finance operations role requiring expertise in customer billing, accounts receivable, collections, cash application, revenue capture, reconciliations, and month-end close activities. Candidates should understand how Navis N4 operational activity translates into customer invoices, receivables management, collections, cash application, and financial reporting within OASYS. Key Responsibilities Terminal Billing Governance - Own billing governance for customer invoicing activities. - Validate Navis N4 billing activity and ensure revenue capture accuracy and completeness. - Own revenue capture validation and completeness controls. - Manage billing disputes, billing adjustments, and customer escalations. - Review and approve customer billing corrections, adjustments, and credit memos. - Ensure billing accuracy and revenue integrity across assigned terminals. - Partner with Customer Service, Operations, Planning, and Port Operations stakeholders to ensure complete and accurate customer billing. Accounts Receivable - Manage AR aging and collections follow-up. - Track customer payments and collections status. - Perform cash application and PayCargo settlement matching. - Resolve unapplied cash and settlement exceptions. - Reconcile customer payments and open invoices. General Ledger & Reconciliations - Prepare journal entries. - Complete customer account reconciliations. - Perform balance sheet and sub-ledger reconciliations. - Support accruals, allocations and month-end close activities Stakeholder Interaction - Partner with Terminal Operations teams to validate operational activity impacting customer billing. - Coordinate with Customer Service teams on billing disputes and collections issues. - Collaborate with Planning teams regarding transaction volumes and billing requirements. - Work with Port Operations stakeholders to ensure complete and accurate revenue capture. Success Measures/ KPI’s - Billing Accuracy - Revenue Capture Completeness - AR Aging Control - Collection Effectiveness - Billing Dispute Resolution - Cash Application Accuracy - Unapplied Cash Resolution - Reconciliation Quality - Month-End Close Adherence - Documentation Readiness - SLA & Quality Compliance Required Qualifications - Bachelor’s degree in accounting, Finance, Commerce, or related discipline. - 2-4 years of Accounts Receivable, Collections, Billing, or Finance Operations experience. - Knowledge of: - Customer Billing - Accounts Receivable - Collections Management - AR Aging - Cash Application - Revenue Recognition - Journal Entries - Balance Sheet Reconciliations - Sub-ledger Reconciliations - Accruals & Allocations - Month-End Close Activities - Advanced Excel skills including: - Pivot Tables - VLOOKUP/XLOOKUP - Large Data Analysis - Experience with ERP/Accounting systems and the ability to work with OASYS and Navis N4 or comparable platforms. - Strong analytical, communication, customer service, and problem-solving skills. - Understanding of information security, internal controls, and documentation requirements. Preferred Qualifications - Container terminal billing experience including lift, restow, flip, stevedoring, and M&R charges. - Knowledge of Navis N4 or other terminal operating systems. - Experience in maritime, ports, freight, or logistics finance. - Exposure to PayCargo and legacy accounting systems. Systems & Tools - OASYS or comparable ERP/accounting systems - Navis N4 operational data validation - PayCargo or similar payment platforms - Excel, MS Office, and structured documentation tools Graduate