Infosys—Tanium Tool Administrator

Job description

Description: • Administer and support the Tanium platform for endpoint visibility, asset discovery, patching, software deployment, compliance checks, and operational reporting. • Manage Tanium modules such as Interact, Discover, Asset, Deploy, Patch, Comply, Trends, Client Management, and Reporting based on customer environment and scope. • Monitor Tanium client health, endpoint coverage, sensor execution, module performance, action status, and platform availability. • Create, test, schedule, and monitor Tanium actions for software deployment, patching, configuration changes, inventory collection, and remediation activities. • Support patch management activities including patch assessment, deployment planning, maintenance windows, phased rollout, failure analysis, and compliance reporting. • Assist with vulnerability remediation by identifying impacted endpoints, coordinating remediation actions, validating fixes, and sharing compliance evidence with security teams. • Develop and maintain Tanium sensors, packages, saved questions, dashboards, reports, action groups, targeting rules, and operational playbooks. • Troubleshoot Tanium client communication issues, deployment failures, patch installation errors, missing inventory data, endpoint grouping issues, and reporting discrepancies. • Coordinate with SCCM, Intune, Jamf, ServiceNow, security tools, and infrastructure teams for integrated endpoint management and incident resolution. • Maintain access controls, RBAC, platform hygiene, change records, audit evidence, operational logs, and documentation in line with enterprise governance standards. • Prepare regular reports on endpoint inventory, patch compliance, software deployment status, client health, vulnerability remediation progress, and operational risks. • Participate in change management, incident management, problem management, root cause analysis, and continual service improvement initiatives. Required Skills and Experience • Strong hands-on experience in Tanium administration, endpoint inventory, patch deployment, software distribution, compliance reporting, and client troubleshooting. Requirements: The Tanium Tool Administrator will be responsible for day-to-day administration, configuration, monitoring, and operational support of the Tanium platform across enterprise endpoints. The role will support endpoint visibility, asset inventory, software deployment, patch management, vulnerability remediation support, compliance reporting, client health monitoring, and integration with endpoint management and ITSM platforms. The candidate will work closely with endpoint, security, service desk, infrastructure, and application teams to ensure reliable and secure endpoint operations. Responsibilities: • Administer and support the Tanium platform for endpoint visibility, asset discovery, patching, software deployment, compliance checks, and operational reporting. • Manage Tanium modules such as Interact, Discover, Asset, Deploy, Patch, Comply, Trends, Client Management, and Reporting based on customer environment and scope. • Monitor Tanium client health, endpoint coverage, sensor execution, module performance, action status, and platform availability. • Create, test, schedule, and monitor Tanium actions for software deployment, patching, configuration changes, inventory collection, and remediation activities. • Support patch management activities including patch assessment, deployment planning, maintenance windows, phased rollout, failure analysis, and compliance reporting. • Assist with vulnerability remediation by identifying impacted endpoints, coordinating remediation actions, validating fixes, and sharing compliance evidence with security teams. • Develop and maintain Tanium sensors, packages, saved questions, dashboards, reports, action groups, targeting rules, and operational playbooks. • Troubleshoot Tanium client communication issues, deployment failures, patch installation errors, missing inventory data, endpoint grouping issues, and reporting discrepancies. • Coordinate with SCCM, Intune, Jamf, ServiceNow, security tools, and infrastructure teams for integrated endpoint management and incident resolution. • Maintain access controls, RBAC, platform hygiene, change records, audit evidence, operational logs, and documentation in line with enterprise governance standards. • Prepare regular reports on endpoint inventory, patch compliance, software deployment status, client health, vulnerability remediation progress, and operational risks. • Participate in change management, incident management, problem management, root cause analysis, and continual service improvement initiatives. Required Skills and Experience • Strong hands-on experience in Tanium administration, endpoint inventory, patch deployment, software distribution, compliance reporting, and client troubleshooting.