Foundever—Senior HRIS Analyst - SAP SuccessFactors Recruiting & Onboarding

Job description

Description: Senior HRIS Analyst – SAP SuccessFactors Recruiting & Onboarding Foundever® is a global leader in customer experience (CX), supporting more than 750 of the world's leading brands through innovative technology, expertise, and people. With 170,000 associates operating across more than 40 countries, we're committed to delivering exceptional experiences for our clients, customers, and employees. As part of our Global HRIS function, you'll help drive the evolution of our HR technology landscape, supporting systems and processes that impact employees and candidates worldwide. The Opportunity We are seeking an experienced Senior HRIS Analyst with strong expertise in SAP SuccessFactors Recruiting and Onboarding to join our Global Talent Management team. This role will play a key part in the administration, optimisation, and continuous enhancement of our global recruiting technology platform. Working closely with Talent Acquisition, HR, and business stakeholders, you'll drive system improvements that increase user adoption, automate processes, enhance the candidate experience, and maximise the value of our technology investments. This is an exciting opportunity for someone who enjoys combining technical expertise with business partnership to deliver impactful HR technology solutions on a global scale. Key Responsibilities - Administer and support SAP SuccessFactors Recruiting and Onboarding globally. - Configure, maintain, and enhance system functionality to meet evolving business requirements. - Drive process simplification, automation, and continuous improvement initiatives. - Gather, analyse, and translate business requirements into technical solutions and system configurations. - Lead and support system enhancements, releases, testing, and deployment activities. - Manage system governance and change control processes in line with HRIS and IT standards. - Provide Tier 2 and Tier 3 support, troubleshooting issues and performing root cause analysis. - Act as a Subject Matter Expert for SuccessFactors Recruiting, Onboarding, and related Talent Acquisition technologies. - Evaluate and implement new functionality from SuccessFactors releases. - Collaborate with global stakeholders to ensure solutions meet business needs across multiple regions and languages. - Identify opportunities to improve efficiency, integration, automation, and user experience. About you - 3+ years' experience administering and supporting SAP SuccessFactors Recruiting and Onboarding within a global organisation. - Experience with SuccessFactors Onboarding 2.0. - Strong knowledge of recruiting and onboarding processes and best practices. - Experience configuring and supporting SuccessFactors Recruiting and Onboarding modules. - Strong understanding of Role-Based Permissions (RBP). - Experience managing the full software development lifecycle, including requirements gathering, configuration, testing, deployment, and support. - Proven experience conducting system audits and maintaining compliance standards. - Excellent analytical, troubleshooting, and problem-solving skills. - Strong stakeholder management and communication skills. - Ability to manage multiple priorities and work independently within a fast-paced environment. - Demonstrated experience identifying opportunities for process automation and optimisation. Highly Desirable - SuccessFactors Recruiting Management (RXM) certification. - Experience supporting migrations from Onboarding 1.0 to Onboarding 2.0. - Knowledge of SmartRecruiters. - Experience with SuccessFactors Talent Management modules, including Goals and Performance Management. - Experience supporting global HR technology environments across multiple countries and languages. - Bachelor's degree in Information Technology, Computer Science, Human Resources Information Systems, Business Systems, or a related field. Why Join Foundever? This role is work at home based in India. You'll also join a collaborative global HRIS team responsible for delivering scalable, innovative HR technology solutions that support employees across more than 40 countries. This role offers the opportunity to work on global projects, influence system strategy, and help shape the future of talent technology within a growing international organisation. If you're passionate about HR technology, enjoy solving complex challenges, and want to make a real impact on the employee and candidate experience, we'd love to hear from you. Please note: The preceding description describes the general nature of work performed, skills typically required, and usual working conditions. It is not an exhaustive list of all requirements or responsibilities that may be required by job incumbents. Foundever® is an equal opportunity and Disability Confident employer. We value our diversity and we’re committed to making Foundever® a truly inclusive place to work. We recognized and embrace that people work in different ways and we’ll always adapt as much as possible so you have the best and most comfortable working environment that we can offer. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you. You can reach us at UKjobs@foundever.com. The personal data you provide in your application, and as part of the recruitment process, will only be held and processed for the purpose of the selection process of Foundever and in connection with any subsequent employment or placement, unless otherwise indicated. Your data will be retained only for as long as it permitted by UK legislation and then destroyed.