Morgan Stanley—Client Account Servicing, Associate, Investment Management

Job description

Description: About Morgan Stanley Investment Management (MSIM): Morgan Stanley Investment Management (MSIM), together with its investment advisory affiliates, manages $2 trillion in assets under management or supervision (as of June 30, 2026). MSIM is focused on delivering strong investment performance, best-in-class client servicing, and comprehensive solutions to a global and diverse client base. Position Overview: We are seeking a detail-oriented professional to join the Mumbai-based Client Account Servicing (CAS) team, with a core focus on cashflow lifecycle management and client servicing operations. This role supports Investment Teams, Sales, and Global Client Relationship Management by ensuring accurate, timely, and controlled execution of all client cashflow-related activities and day-to-day client servicing. The role requires close coordination with internal stakeholders including Operations, Surveillance, Client Integration Management, and Client Service Operations, and demands a strong controls mindset, process ownership, and operational discipline. As part of a global team, the role also involves regular collaboration with colleagues and stakeholders across time zones. Key Responsibilities: - Manage and execute day‑to‑day processing of client cashflows (subscriptions, redemptions, rebalances, distributions etc.). - Review and validate transaction instructions to ensure completeness and adherence to defined guidelines. - Follow up with Operations, the Investment Team, and other relevant stakeholders to help ensure timely execution of transactions. - Track and follow up on pending items and escalate exceptions or delays as required. - Respond to cashflow‑related queries from internal stakeholders in a timely manner. - Support senior team members in addressing client requests and follow‑ups pertaining to cash movements. - Collaborate with Global Client Services, Sales, and Relationship Management teams across regions to support client‑servicing requirements. - Respond to client queries on compliance attestations, audit confirmations, and regulatory documentation, and manage client obligations per the IMA - Adhere to established standard operating procedures and control checks. - Highlight any discrepancies or risks identified during processing. - Contribute to process improvement initiatives by identifying efficiency opportunities. Key Skills & Requirements: - Strong understanding of investment management operations with deep focus on cashflow processes across institutional and fund structures. - Proven experience managing high‑volume transactional workflows with strong accuracy and control standards. - Understanding of Investment Management Agreements (IMAs) and how their contractual terms translate into cashflow execution requirements. - Strong analytical, problem‑solving, and exception‑management capabilities. - Excellent attention to detail with a risk and controls mindset. - Ability to manage priorities in a deadline‑driven, global operating environment. - Strong communication and stakeholder management skills. - Proficiency in MS Excel and relevant workflow, documentation, and case-management tools. - 4–6 years of relevant experience in asset management / financial services operations. - Bachelor’s degree in Finance, Commerce, Accounting, or a related field, or equivalent professional experience. - Adaptability and ability to operate effectively in a dynamic, evolving operating model. WHAT YOU CAN EXPECT FROM MORGAN STANLEY: At Morgan Stanley, we raise, manage and allocate capital for our clients – helping them reach their goals. We do it in a way that’s differentiated – and we’ve done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices​ into your browser. Morgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background. Our recruiting efforts reflect our strong commitment to a culture of inclusion, where individuals are hired, developed, and advanced based on their skills and talents. Our workforce reflects a broad cross-section of the global communities in which we operate, bringing a variety of backgrounds, talents, perspectives, and experiences. For more information, please visit: https://www.morganstanley.com/people-opportunities/eeo.