Amazon—Software Development Manager, FBA Defect Prevention

Job description

Description: The FBA Defect Prevention team is expanding in Bangalore! We drive down costs in the supply chain for Amazon and Sellers by identifying and preventing defects in inbound shipments. Are you looking for a challenge? Many marvel at the complexity of Amazon's inbound process, but we are the team that seeks out the exceptions, root causes them, and prevents them. We are now expanding to cover the full supply chain cost reduction from Inbound to Customer Returns. We are at the nexus of everything that is FBA and Amazon - seller obsession, deep dives into the fulfillment process, and innovative software to handle the massive scale of the Amazon's supply chain. Fulfillment by Amazon (FBA) is the Amazon service for world-wide sellers that offers access to Amazon’s vast distribution network as a service. FBA allows sellers to only pay for what they use, creating a seamless experience to leverage our world-class infrastructure. Sellers, from Fortune 50 companies to hundreds of thousands of small businesses and entrepreneurs, in 135 countries worldwide, rely upon our world-leading technology to grow and thrive on Amazon’s Marketplaces. As a leader within FBA, you will provide both strategic and tactical oversight to build the features and functionality required to have the best in class offering for sellers. This leader will create mechanisms to drive optimal seller behavior, reducing total supply chain costs. We operate as a startup within Amazon, providing our team great flexibility in product and technology direction. Come, join us and build the future! Key job responsibilities This Software Development Manager role is pivotal to delivering an exceptional experience for FBA customers and sellers worldwide. This leader will manage a team that develops and maintains highly scalable, highly available web services and systems at the heart of FBA technology offerings. These services support the FBA business globally, through rapidly evolving and complex demands in a high-9’s availability environment. A day in the life This leader will: * Work with senior leaders in FBA to define product strategy and roadmap * Lead high-quality execution of software products against project plans and delivery commitments; architect and develop the best technical designs for extensibility, reliability, and scalability * Build and develop a high performance software development organization by hiring, mentoring and growing a best-in-class team * Own all operational metrics and support * Work directly with development teams in Bellevue, Bangalore, and across the globe on shared projects and dependent deliverables Requirements: - 5+ years of engineering team management experience - 8+ years of engineering experience - 8+ years of leading the definition and development of multi tier web services experience - Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations - Experience partnering with product or program management teams - Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems - Bachelor's degree in computer science or equivalent - Experience managing multiple concurrent programs, projects and development teams in an Agile environment - Experience in English-language communication skills, both written and verbal - Experience with non-relational databases / data stores (object storage, document or key-value stores, graph databases, column-family databases) - Experience in development of distributed/scalable systems and high-volume transaction applications - Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy - Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers - Master's degree or equivalent in computer science, computer engineering, or related field, or MS degree - Experience leading the architecture and design (architecture, design patterns, reliability and scaling) of new and current systems, or experience in computer architecture - Experience within e-commerce or Retail fields Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.