Adobe—Enterprise Architect (Martech & AI)

Job description

Description: Enterprise Architect Position Summary As an Enterprise Architect at Adobe, you will build the future of digital experiences by helping global organizations unlock the full potential of data, AI, and cloud technologies. You will collaborate with executive leaders to develop transformation strategies, compose enterprise architecture roadmaps, and deliver innovative solutions that drive measurable business outcomes. In this highly visible role, you will serve as a trusted advisor, guiding clients through complex digital, data, and AI transformations. You will build scalable, secure, and future-ready architectures that connect customer data, intelligence, content, and activation across Adobe Experience Cloud and modern cloud ecosystems. You will influence strategic decisions, bring collaborators together around a shared vision, and help organizations accelerate innovation while delivering outstanding customer experiences. Success in this role is measured by the value you build for customers. It also depends on the quality and impact of your architectural leadership. Additionally, success includes the adoption of recommended solutions and the positive relationships you develop with executives and delivery teams. The Opportunity Organizations are reimagining how they engage customers in an increasingly digital and technology-driven world. Adobe is at the forefront of this transformation, helping businesses build personalized, connected, and intelligent experiences at scale. As a member of Adobe’s Enterprise Architecture group, you will: - Work alongside executives to establish approaches for digital experience, customer data, and AI transformation. - Build enterprise architectures that connect content, data, insights, and activation across the customer journey. - Assist organizations in embracing cloud-native, API-first, and event-driven architectures through Adobe Experience Cloud, Adobe Experience Platform, and major public cloud providers. - Enable clients to accelerate innovation while reducing complexity and enhancing business value. This is an opportunity to influence enterprise-scale transformation initiatives, build technology strategy, and help clients achieve lasting competitive advantage. What You Will Do Develop Digital, Data, and AI Strategy - Collaborate with executive and senior partners to establish a clear vision for digital experiences, customer engagement, and AI-powered innovation. - Translate business priorities into actionable, multi-year architecture roadmaps that align technology investments with strategic outcomes. - See opportunities to improve customer experiences, operational efficiency, and business performance by using data, AI, and personalization. - Define success measures, value hypotheses, and benchmarks that guide investment decisions and demonstrate impact. Lead Enterprise Architecture Build - Build scalable, secure, and resilient enterprise architectures across Adobe Experience Cloud and client technology ecosystems. - Define modern data and AI architecture patterns, including customer data platforms, identity management, real-time decisioning, and personalization. - Establish architecture standards and guidelines for cloud-native, API-first, event-driven, and microservices-based solutions. - Develop reference architectures that enable agility, governance, security, and long-term scalability. - Ensure architecture decisions support reliability, observability, performance, and business continuity. Drive Alignment and Transformation - Align business strategy, enterprise architecture, and delivery execution across marketing, technology, product, analytics, and data teams. - Establish governance frameworks, operating models, and decision-making processes that enable balanced adoption and continuous improvement. - Build positive relationships across client organizations, Adobe teams, and external partners to accelerate successful outcomes. - Guide organizations through technology change while managing complexity and reducing risk. Influence and Encourage - Communicate architecture vision, trade-offs, and recommendations with clarity and confidence to executive audiences. - Lead strategy workshops, architecture reviews, and roadmap discussions that align collaborators and build momentum for transformation. - Advocate for data-driven and AI-powered experiences that build measurable value for customers and businesses. - Serve as a leader with a point of view who helps clients navigate new technologies and evolving market trends. Contribute to Adobe's Growth - Build reusable frameworks, reference architectures, accelerators, and guidelines that strengthen Adobe's consulting capabilities. - Mentor architects and consultants, encouraging a culture of collaboration, innovation, and continuous learning. - Support strategic sales opportunities through solution building, executive presentations, and proposal development. - Contribute to the evolution of Adobe's Enterprise Architecture practice and help build its strategic direction. What You Need to Succeed Required Qualifications - Proven success developing and leading enterprise architecture strategies for complex organizations. - Deep expertise with enterprise architecture frameworks and integration patterns, including TOGAF, API-first, and architectures built on connecting different services. - Experience crafting and delivering cloud-native solutions on Microsoft Azure, Amazon Web Services, or comparable cloud platforms. - Demonstrated experience crafting AI-enabled customer experiences and applying concepts such as large language models, retrieval-augmented generation (RAG), prompt engineering, and model evaluation. - Understanding of AI governance, agentic architectures, observability, reliability, and responsible AI practices in enterprise environments. - Ability to translate business objectives into scalable technology strategies and architecture roadmaps. - Strong executive communication and collaborator management skills, with the ability to influence decision-making across organizations. - Experience collaborating with software engineers, data architects, application developers, data scientists, and business leaders to deliver end-to-end solutions. - Outstanding written, verbal, and presentation skills. - Ability to lead through influence and drive alignment across diverse teams and functions. - Willingness to travel up to 50%. Preferred Qualifications - Experience working with Adobe Experience Cloud and Adobe Experience Platform tools. - Experience working with digital marketing, customer experience, customer data, or personalization platforms. - Knowledge of customer journey orchestration, decisioning, and real-time activation strategies. - Experience leading enterprise-scale digital transformation initiatives. About Adobe Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity. Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours. Let’s Adobe together At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create. Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more. Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com. AI Use Guidelines for Interviews: Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process. At Adobe, we empower employees to innovate with AI — and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it’s restricted during live interviews. See how we think about AI in the hiring experience. Skills: enterprise architecture, cloud-native solutions, adobe experience cloud, api-first architecture, event-driven architecture, microservices architecture, togaf, microsoft azure, amazon web services, ai governance, large language models, retrieval-augmented generation, prompt engineering, model evaluation, observability, reliability engineering, responsible ai, architecture roadmapping, governance frameworks, operating models, decision-making processes, executive communication, stakeholder management, collaboration, mentoring, reference architecture development, customer journey orchestration, real-time activation strategies, digital transformation, adobe experience platform, customer data platforms, identity management