NTT DATA—Application Support and Maintenance - Healthcare Provider (Payroll and Labor Analytics)

Job description

Description: We are looking for a skilled Application Support Engineer to provide operational support and maintenance for the Teladoc Telehealth Platform. You will monitor platform health, troubleshoot issues, and support business users. Ideal candidates have significant IT experience and expertise in healthcare applications or telehealth platforms. Skills: application support, telehealth platform, incident management, rest apis, application monitoring tools, log analysis, sql, database troubleshooting, hl7/fhir integration standards, production support, servicenow, healthcare workflows, cloud platforms (azure or aws), user access management, role-based security, sev1/sev2 incident handling, vendor coordination, epic, cerner, healthcare interoperability standards, end-user training, configuration management, onboarding support, documentation