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Description: Exciting opportunity for a Helpdesk Associate - Technical Troubleshooting to support technical issues across Windows, MAC, MDM, and network environments. Key responsibilities include troubleshooting hardware and software problems and acting as a liaison between customers and internal teams. Ideal for candidates with technical support experience and strong customer service skills. Skills: windows troubleshooting, registry editing, mac troubleshooting, active directory troubleshooting, customer service, sccm, printer troubleshooting, network troubleshooting, outlook troubleshooting, amazon workspaces, citrix, networking, ms office, cots applications, internet explorer, mmd, autopilot devices setup, docking station troubleshooting