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Description: Assistant Manager – Full Stack Development & Application Support (.NET) Experience: 10+ Years Location: India (Bangalore / Gurugram | Hybrid) Employment Type: Full-Time About the Role We are seeking an experienced Assistant Manager – Full Stack Development & Application Support (.NET) to lead the support, maintenance, enhancement, and delivery of enterprise applications built on Microsoft technologies. This is a techno-functional leadership role requiring strong expertise across ASP.NET, C#.NET, VB.NET, SQL Server, APIs, application support, and production operations. The successful candidate will serve as a senior technical lead, driving application stability, managing critical incidents, overseeing development activities, mentoring team members, and collaborating with business stakeholders and cross-functional technology teams. The role combines hands-on development, production support, technical leadership, and service delivery responsibilities. Key Responsibilities Full Stack Development Front-End Development (ASP.NET) - Design, develop, and maintain enterprise web applications using ASP.NET. - Develop responsive, scalable, and user-friendly web interfaces. - Implement frontend business logic and user workflows. - Collaborate with UX, business analysts, and stakeholders to deliver effective user experiences. - Drive modernization and optimization of existing web applications. Back-End Development (.NET Technologies) - Design, develop, and enhance backend services using: - C#.NET - VB.NET - .NET Framework - .NET-based APIs and services - Build reusable components, libraries, and enterprise application frameworks. - Lead code reviews and enforce development standards and best practices. - Perform debugging, performance tuning, and application optimization. - Drive secure coding practices and application lifecycle management. - API & Integration Development - Design, develop, and support REST APIs and enterprise integrations. - Integrate internal and external business applications. - Work with: - REST APIs - JSON - XML - Web Services - Troubleshoot integration, authentication, and connectivity issues. - Support enterprise-wide integration initiatives and modernization programs. - Database & Data Management - Develop and optimize SQL Server database objects, queries, stored procedures, and views. - Perform database performance tuning and troubleshooting. - Support data validation, reconciliation, and reporting requirements. - Collaborate with database administrators on capacity planning and system optimization. - Support and maintain SSIS packages, scheduled jobs, and data-processing workflows. - Ensure data quality, integrity, and security standards are maintained. - Application Management & Production Support - Provide leadership for Level 3 and Level 4 support of enterprise applications built on Microsoft technologies. - Act as the primary escalation point for complex application, infrastructure, integration, and database-related issues. - Lead incident management, root cause analysis (RCA), problem management, and service restoration activities. - Ensure adherence to SLA commitments and operational excellence standards. - Coordinate with infrastructure, database, middleware, security, and vendor teams for issue resolution. - Drive continuous service improvement initiatives and operational efficiency programs. - Participate in major incident management calls and executive-level communications when required. - Ensure compliance with ITIL processes including: - Incident Management - Problem Management - Change Management - Release Management - Service Request Fulfilment - Oversee application health monitoring, performance tracking, and operational reporting. - Maintain support documentation, SOPs, knowledge repositories, and operational runbooks. Required Technical Skills Front-End Technologies - ASP.NET - ASP.NET MVC - Web Application Development - Responsive UI Development - HTML - CSS - JavaScript Back-End Technologies - C#.NET - VB.NET - .NET Framework - Object-Oriented Programming (OOP) - Enterprise Application Development API & Integration Skills - REST APIs - JSON - XML - Web Services - API Security and Authentication Database Technologies - Microsoft SQL Server - SQL Query Optimization - Stored Procedures - Database Performance Tuning - Data Modeling Automation & Tools - PowerShell Scripting - SSIS - Application Monitoring Tools - Release and Deployment Management Support & Operations - Production Support - Incident Management - RCA - Problem Management - Change Management - ITIL Processes Experience & Qualifications - 10+ years of experience in Full Stack Development and Enterprise Application Support. - Strong hands-on experience in: - ASP.NET - C#.NET - VB.NET - SQL Server - REST APIs - Enterprise Application Support - Experience managing complex production environments and business-critical applications. - Proven experience leading technical teams and mentoring developers. - Strong understanding of software development lifecycle (SDLC) and support models. - Bachelor's degree in Engineering, Computer Science, Information Technology, or equivalent experience. Communication & Leadership Skills - Excellent verbal and written English communication skills. - Strong stakeholder management and customer-facing capabilities. - Ability to communicate effectively with technical and non-technical audiences. - Strong analytical, troubleshooting, and problem-solving abilities. - Ability to lead teams during critical production incidents. - Strong ownership, accountability, and delivery focus. Nice to Have - Experience with Azure services and cloud-native applications. - Exposure to DevOps and CI/CD pipelines. - Experience with microservices architecture. - Knowledge of application security best practices. - ITIL Certification. - Experience working in global enterprise environments. - Microsoft certifications in .NET or Azure technologies.