Mahindra & Mahindra—Manager - Sales (West Africa)

Job description

Description: Responsibilities & Key Deliverables Job profile: Africa is a strategic continent for M&M. Growing existing markets and scouting for new market opportunities requires a special skill. You will be part of a core team whose brief is to profitably increase Mahindra’s footprint. Focus on both tractor brands of M&M – Mahindra & Swaraj You will be required to: • Formulate Annual Business Plans basis market & competition intelligence • Achieve sales volume (shipment and retail) and market share targets – work closely with internal (logistics, finance, product and marketing team) and external (distributor/dealer) stakeholders • Monitor efficacy of the sales funnel (enquiry, retails and conversions) and make course corrections, if required • Market intelligence – competition activity (pricing, new launches, feature upgrades/downgrades) • Formulate growth plans for existing markets; identify and develop new market entry strategy • Roll out Sales processes & standards (Eg. DEP) at Distributors and dealers. • Drive Sales Satisfaction (SSI) scores by effective co-ordination with internal stakeholders (Product, Marketing, Logistics, Customer Support) • Ensure First Time Right (FTR) launches of new products in co-ordination with Product team • Maintain effective contacts with relevant Ministries and diplomatic missions (in India and overseas) • Build and monitor distributor and dealer manpower capability - Build, monitor and improve network for better market coverage. • Grow “Brand DNA” by strategic marketing initiatives with various field initiatives • Support Country Head in various reviews, projects, analytics etc. General Requirements Person profile: Must have basic knowledge of international business (culture, preferences) to adapt and blend with overseas stakeholders. Knowledge of French language is preferred. Must have strong analytical skills. Should have a strong Emotional Quotient (EQ) - “culturally agnostic”, open minded, good listening and negotiating skills, collaborative and able to produce results with diverse teamsAround 8 to 10 years’ experience in Sales, Business Development (International experience in tractor, CE, HCV, Auto industry is preferred) Long Description Critical Skill Sets: Business development Product knowledge Inter-cultural sensitivity International sales Knowledge of Exports Incoterms, Export payment mechanism Functional Competencies: Compliance management Intrapreneurial business acumen International business – Systems & Process orientation Knowledge of international finance Knowledge of tractor industry International Sales & Marketing International Logistics Commercial Acumen Product Knowledge of tractor and Farm Implement products Industry Preferred Tractors Heavy Machinery Farm Equipment Qualifications BE (Mechanical / Automobile) + MBA Marketing / International Business (Preferable)