Kotak Mahindra Bank—Relationship Manager-Two Wheeler Finance-Sales

Job description

Description: Job responsibility of RM/TL - Team Management - Team Recruiting - New dealership implement - Maintaining relationship with business partners - To Provide good service to them as provided by company - Sourcing Good / Quality Business from a team - Update Post Disbursement Documents - Maintaining Productivity of Off roll Employee - 6 month of collection portfolio maintain - Aggressive Participating in new launching of process and policies by company Requirements: - A bachelor's degree in finance, business administration, or a related field is preferred. - Minimum 2 years of experience in relationship management or sales, preferably in the finance industry. - Strong knowledge of two-wheeler finance products and the ability to explain complex financial concepts. - Excellent communication and interpersonal skills, with a customer-centric approach. - Ability to build rapport and establish long-term relationships with customers. - Proficiency in using CRM systems and MS Office applications. - Analytical skills to interpret data and make informed decisions. - Strong organizational skills and attention to detail. - Ability to work independently and manage a high volume of customer interactions. - A self-motivated and results-driven mindset, with a passion for sales and customer satisfaction. Responsibilities: - Build and maintain strong relationships with customers, understanding their financial goals and requirements. - Offer personalized two-wheeler finance solutions, providing expert advice and guidance. - Process and approve finance applications efficiently, ensuring a smooth and timely experience for customers. - Stay updated with market trends and competitor offerings to provide competitive finance options. - Collaborate with the sales team to identify potential leads and convert them into successful finance applications. - Maintain accurate records and documentation for all finance transactions. - Address customer inquiries and concerns promptly, providing excellent customer service. - Conduct market research and analyze customer feedback to improve finance products and services. - Attend industry events and network with potential clients to expand our customer base. - Ensure compliance with all regulatory and legal requirements in finance operations.