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Description: Consultant | Tagetik | Bengaluru | Finance Transformation | Business Finance • Job requisition ID : 112419 • Location: Bengaluru • Entity: Deloitte Touche Tohmatsu India LLP The team Enterprise technology must do much more than keep the wheels turning; it is the engine that drives functional excellence and the enabler of innovation and long-term growth. Learn more about ET&P Key Responsibilities Application Support - Provide L1/L2/L3 support for CCH Tagetik applications. - Monitor daily system operations and batch processes. - Resolve incidents, service requests, and user issues within defined SLAs. - Perform root cause analysis for recurring issues. Functional Support - Support Financial Consolidation and Close processes. - Assist users with Planning, Budgeting, and Forecasting activities. - Validate and reconcile financial data. - Support month-end, quarter-end, and year-end financial close activities. Enhancement & Maintenance - Implement minor configuration changes and enhancements. - Maintain business rules, workflows, reports, and forms. - Support system upgrades, patches, and regression testing. - Document support procedures and knowledge articles. Data Management - Monitor data loads and integrations. - Investigate data discrepancies and reconciliation issues. - Support interfaces between Tagetik and source systems (SAP, Oracle, Workday, etc.). - Ensure data quality and integrity. Stakeholder Interaction - Act as a point of contact for finance and business users. - Communicate issue status and resolution updates. - Conduct user training and knowledge-sharing sessions when required. Required Qualifications - Bachelor's degree in Finance, Accounting, Information Technology, or related field. - 2-5 years of experience in CCH Tagetik support or implementation. - Understanding of Financial Consolidation, Planning, and Reporting processes. - Experience in application support and incident management.