Deloitte—Senior Consultant | LeanIX Administrator | Bengaluru

Job description

Description: Senior Consultant | LeanIX Administrator | Bengaluru • Job requisition ID : 111558 • Location: Ahmedabad • Entity: Deloitte Touche Tohmatsu India LLP Your Responsibilities - Configure, administer, and maintain the LeanIX platform to ensure stable, secure, and efficient day-to-day operations. - Manage workspace administration, including user provisioning, deprovisioning, role assignments, access controls, subscriptions, and license management. - Configure and maintain Fact Sheets, Surveys, Reports, Dashboards, Meta Model attributes, and Lifecycle Management settings. - Perform data onboarding, bulk imports, Excel uploads, data validation, cleansing, migration, and mass updates while ensuring data accuracy and consistency. - Monitor architecture data quality, identify data gaps, and work with stakeholders to improve the completeness and reliability of the repository. - Support incident management, service request fulfillment, problem management, and platform troubleshooting in line with ITSM processes. - Monitor LeanIX platform health, scheduled synchronizations, API connectivity, upgrades, and release deployments to ensure platform availability. - Support integrations with ServiceNow, Jira, Azure DevOps, CMDB, SAP Signavio, and other enterprise applications by monitoring synchronization jobs and resolving issues. - Develop and maintain operational dashboards, architecture reports, KPIs, and platform usage metrics for Enterprise Architecture teams. - Collaborate with Enterprise Architects, application owners, and business stakeholders to maintain architecture documentation and support governance activities. Key Skills Required - 3–6 years of overall IT experience with 2–4 years of hands-on LeanIX administration and operational support. - Experience in workspace administration, user and role management, Fact Sheets, Surveys, Dashboards, and Lifecycle Management. - Hands-on experience with data onboarding, bulk uploads, Excel-based imports, data migration, and data quality management. - Experience supporting integrations with ServiceNow, Jira, Azure DevOps, CMDB, SAP Signavio, or similar enterprise platforms. - Good understanding of ITSM processes, incident management, change management, and service request fulfillment. - ITIL Foundation certification or equivalent operational support experience is preferred. - Education to be any bachelors degree