IDFC FIRST Bank—Product Manager-Current Account

Job description

Description: Job Requirements Role/ Job Title: Senior Product Manager-Current Account Function/ Department: Retail Liabilities Job Purpose: To lead the development, enhancement, and management of the Current Account product offerins, ensuring alignment with customer needs, regulatory requirements, and business goals. The role involves cross-functional collaboration to drive customer acquisition, and retention. Roles & Responsibilities: '1. Conduct market research and competitor benchmarking to identify gaps and opportunities. 2. Design and develop new Current Account variants tailored to customer segments (e.g., SMEs, professionals, startups), their features, pricing etc. 3. Monitor key product performance metrics (book size, acquisition metrics, retention metrics) 4. Ensure all product features and processes comply with RBI and internal guidelines. 5. Sales Enablement & Training - Develop go-to-market strategies, sales toolkits, and marketing collaterals. Secondary Responsibilities: '1. Conduct product training for branches, relationship managers, and channel partners and support frontline teams with customer-specific solutions 2. Liaise with digital banking team to enabling all the product features on mobile/internet banking Qualifications: Graduate – Any Post Graduate – Any Years of Experience: 5+ Skills: product management, current account management, regulatory compliance, market research, competitor benchmarking, go-to-market strategy, sales enablement, product performance tracking, banking operations, compliance / regulatory, user experience design, personal branding, product lifecycle management, problem solving, learning agility, research/analysis, banking regulations, customer acquisition, developing people, user experience, communication & influence, product training, training/development, account management, digital literacy, banking/fintech, customer journey mapping, drive & rigour, team management, market sizing