WNS Global Services—Lead Associate - Process Training (Accounts Payable /AP / PTP / P2P)- Gurgaon - REF112658F · 2026285878

Job description

Description: WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence – WNS’ core differentiator – with AI-powered platforms and analytics to help businesses innovate, scale, adapt and build resilience in a world defined by disruption.Our purpose is clear: to enable lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes and a differentiated impact. With three global headquarters across four continents, operations in 13 countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful, measurable impact. Responsibilities / Accountabilities - Manage end to end training for the aligned F & A processes including new hire training, BAU interventions - Manage multiple stakeholders - Create and maintain detailed training MI and documentation - Design, Develop and Deliver training on F&A product and process training on a need basis - Adhere to signed off Training Standard Documents, Governance Plans and any other prescribed regulations Knowledge & Qualification- Graduate in Commerce - Proficient in the Finance and Accounting domain, with exposure to the BPO/BPM industry in the areas of PTP domain Preferred Certification - Finance and Accounting Certification Work Experience - Minimum 3-4 years of work experience in F&A, with good domain knowledge Additional information - Good Interpersonal skills - Proficiency in Microsoft Office (Excel, PowerPoint) - Good Communication skills - Good Presentation skills - Stakeholder Management Shift Timings - US Shift Commerce Graduate