NTT DATA—Senior MS Engineer - SOC

Job description

Description: Join us as a Senior MS Engineer - SOC, where you will play a key role in maintaining and optimising client IT infrastructure. You will proactively monitor, resolve incidents, and collaborate with cross-functional teams. Ideal candidates bring moderate experience in managed services and strong communication skills. Skills: managed services, incident management, itil, servicenow, change management, disaster recovery, ticketing tools, vendor management, project planning, process improvement, automation, client escalation management, cross-functional collaboration, stakeholder communication, risk mitigation, service level agreement management, documentation