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NTT DATA—Helpdesk Senior Associate - ITIL
Noida, IN-UP, India~5-10 yrs experienceTechFull-timePosted 10 Sept 2026
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Job description
Description: Become part of our team as a Helpdesk Senior Associate - ITIL, providing L2 technical guidance and supporting the resolution of reported IT issues. You will act as a liaison between customers and departments, requiring strong troubleshooting skills and experience in international calling. Ideal for candidates with a technical degree and customer service expertise. Skills: itil, incident management, request management, troubleshooting, customer service, ms windows, pc hardware, ms office, cots applications, international calling, technical support, problem resolution, customer handling, research, isolation, follow up