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Description: We are looking for a Helpdesk Associate - ITIL to provide IT Service Desk support and guidance to end-users. You will record and escalate support issues, assist with IT onboarding, and collaborate with internal teams. Ideal candidates have strong troubleshooting skills and experience with IT software and hardware. Skills: it service desk support, customer service, it troubleshooting, windows 10, macos, ios, android, google suite, microsoft environment, stakeholder management, system integration, system maintenance