Nokia—MS Specialist Radio

Job description

Description: As a RAN MS Specialist you should have - Good Communication skills (both verbal & written) - Technology Savvy - GSM / WCDMA / LTE / 5G Architecture - Hands on experience in Telecom Network Management – especially in cross-functional areas of FM / CM / PM / SW upgrade (Preferably from NOC operations) - RAN Multivendor expertise (4G/5G - Nokia & Ericsson, 4G-Huawei) - Hands on with EMS/NMS – Nokia NetAct / Ericsson ENM / Samsung LSM / NM / Huawei U2000/M5000 - ITIL and/or CCNA Certifications Requirements: Must-Have: - Require bachelor's or master's degree or related field. - Typically, a minimum 5 to 6 years of hands-on Field Operations Support - Knowledge of Active & Passive equipment at Cell Sites - Excellent communication skills in English for effective stakeholder engagement - Good Governance skills Nice-To-Have: - Familiarity with Nokia, Huawei and Ericsson BTS & Ceragon RAN Equipment - Ability to lead team initiatives and foster collaboration - Experience in troubleshooting and fault rectification in RAN Network - Comfortable presenting ideas and solutions to all organizational levels. Responsibilities: - Be involved in daily Shift operations to handle network outage & maintain network uptime. - Be responsible for trouble ticket handling and end-to-end fault troubleshooting and corrective maintenance until resolution. - Responsible to meet customer/network specific performance metrics (KPI/SLA/OLA). - Fault Management/Configuration Management Level 2 support in 4G/5G - Remote Troubleshooting, Fault Localization and Remote Resolution. - Coordinate with Internal/External Teams - Ops/Field/Customer to address & fix Network issues/outages. - Implement Configuration/Optimization/Fault-fixing changes as & when required. - Rehoming / Recommissioning / Hardware / software parameter changes. - Extend support to others as required to troubleshoot/fix complex network issues - Responsible in building Knowledge articles/ Knowledge Base - Analyse occurred alarms / repeated outages and contribute towards Problem management & Continuous improvement - Coordinate with OEM/Vendor team for Level 3 support during major outages/RCA discussions. - Perform preventive/planned proactive maintenance activities thereby to reduce outages and improve RNA & MTTR. - Strictly adhere to set procedures & processes (GDC/Customer) as applicable.