Nokia—MS Specialist OSS

Job description

Description: We are seeking a highly skilled and motivated Cloud & OSS Expert to join our team. The ideal candidate will have a strong understanding of the GDC NOC Operations, experience in Cloud products, including Nokia Cloud Platform (NCP), Nokia Cloud Operations Manager (NCOM), RedHat OCP, Netact/NSP/OSS Products on Fault Management, Configuration Management, and Problem Management. This role requires a blend of expertise in Multi-Domain Network Elements. Requirements: You have: - Any Bachelor's degree with a minimum of 5 to 8+ years of telecom experience, with 5+ years in Cloud & OSS solutions. - Proven expertise in OCP Platform Administration and Kubernetes management. - Experience with CI/CD tools and automation technologies (e.g., Ansible, Helm). - Good IP networking background and scripting capabilities (Shell, PERL, Python). - Red Hat Certified Specialist in OpenShift Administration. It would be nice if you also had: - Good background in Networking , VNF, and CNF deployment readiness, onboarding support, and automation using tools like Terraform and Ansible.Familiarity with cloud security best practices and compliance. - Experience with containerization tools like Docker and orchestration with ECS or EKS. Responsibilities: - Resolution & providing technical support for the incidents reported/requested Cloud products, including Nokia Cloud Platform (NCP), Nokia Cloud Operations Manager (NCOM), RedHat OCP, OSS Products (Analysis, Troubleshooting & fixing the issues reported). - Preparing & Validating the MoPs and executing the CRs with 100% FTR. - Design, deploy, configure, and integrate cloud solutions independently, ensuring optimal performance and reliability. - Manage deployments and upgrades for existing customers, focusing on “right first time” execution and quick issue resolution. - Oversee New Product Introductions (NPI) for global rollouts, driving innovation and integrating cross-product solutions. - Create and update comprehensive project documentation, including MOPs, reports, and incident RCAs.