EXL—Assistant Manager

Job description

Description: - Understanding of Insurance Finance and Accounting - Working knowledge of Cash Application, Collections & accounts receivables - Identify trends and areas of improvement in delinquent portfolios and recommend strategies. - Mailbox management and handling enquiries of customers - Should be able to work on strict deadlines to manage client expectations. - Daily work allocation and first pass accuracy of process worked for quality assurance - Prepare and share weekly reports/ update, manage escalation, prepare RCA and its documentation - Help managers in building strong cross training framework along with managing updates of process changes in SOP’s - Ability to identify inefficient/ineffective processes and develops recommendations to enhance controls and efficiency Requirements: - Qualifications: B. Com pass or B. Com Hons /M.com graduate/Any Finance Graduate Responsibilities: - Understanding of Insurance Finance and Accounting - Working knowledge of Cash Application, Collections & accounts receivables - Identify trends and areas of improvement in delinquent portfolios and recommend strategies. - Mailbox management and handling enquiries of customers - Should be able to work on strict deadlines to manage client expectations. - Daily work allocation and first pass accuracy of process worked for quality assurance - Prepare and share weekly reports/ update, manage escalation, prepare RCA and its documentation - Help managers in building strong cross training framework along with managing updates of process changes in SOP’s - Ability to identify inefficient/ineffective processes and develops recommendations to enhance controls and efficiency